Senior Analytics Implementation Specialist

Napkyn Summary: We believe in a world where data stimulates growth, creativity and inspiration. A world where people and technology work in concert to create new outcomes, new opportunities, and new customer connections. We believe that data, harnessed properly, can spark powerful consumer insights, business transformation and marketing innovation. We are a full stack Google partner with a 14 year track record of delivering solutions to leading brands across multiple industries. As a Kepler Group company, Napkyn draws from Kepler's strategic, technology- and data-driven marketing expertise to provide world-class Google marketing support. The Napkyn team is guided by Kepler’s values: Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge just recognized Kepler as the #7 Best Place to Work”, validating our investment in our team and our clients. We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face. We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company. We're fun, authentic, empathetic, and ever-in-motion. You'll work with and learn from the smartest people in the industry and have a blast doing it. We're human. You'll have an option to join Employee Resource Groups, DEI initiatives, and altruism efforts to bring positive societal impact. About the role: As a Senior Analytics Implementation Specialist, you understand a client’s business and marketing requirements for digital measurement and translate them into sophisticated guides to help IT and development teams strategically implement enterprise-wide digital analytics and tag management solutions. This involves consulting IT departments and senior executive stakeholders, guiding them through implementation recommendations, performing exacting quality assurance on implementations, and providing training and ongoing services for their long term success. Versatile and curious, you understand what technical rigour really looks like, but you’re driven by the value you create. You welcome collaboration with analysts, account executives and project managers alike to develop end-to-end solutions for our customers. You engage in continuous professional development to evolve your craft, and are as happy to share what you learn with the rest of the team as you are to learn from them. Primary Responsibilities: Stay up to date with industry trends and technology developments. Perform client-facing tasks such as presenting insights or providing training. Collaborate with a cross-functional team to foster data-driven strategy and execution. Deploy web and app measurement tools, such as Google Analytics. Provide support on analytics and implementation for Napkyn analysts with root-cause analysis of issues and interruptions in measurement for our clients. Provide recommendations on adoption of new tools and features as appropriate to client needs. Serve as a resource for the latest trends and technologies within the digital analytics space. Assist in improving the usability, efficiency, and overall effectiveness of our clients’ digital analytics tooling deployments. Assist in evaluating the size and scope of customer problems as well as helping to determine a successful resolution. Lead the team with site-wide audits of existing analytics implementations against web and app measurement best practices and create implementation recommendations for improvement. Develop app and web measurement best practices and on-site technology requirements to generate high quality, easily-understood implementation guides for on-site deployments of Google Analytics. Engage business and technical team stakeholders for feedback and validation. Actively focus on the future-proofing, scalability, and ease of maintenance in all solutions. Provide recommendations on adoption of new tools and feature…