Senior Analytics Consultant

Job Title: Senior Analytics Consultant Department: Product Delivery About the Role : The Senior Analytics Consultant is a senior individual contributor responsible for driving measurable customer value through advanced and predictive analytics at Unite Us. This role serves as a trusted analytics advisor to customers and collaborates closely with Product Delivery, Sales, and Customer Success teams. As a hands-on expert, the Senior Analytics Consultant leads complex customer engagements, supports predictive analytics implementations, and translates advanced analytical outputs into actionable insights that improve decision-making and outcomes. This role plays a critical part in shaping analytics strategy and advancing analytics maturity for Unite Us customers — without formal people management responsibilities. What You'll Do : Analytics Consulting & Customer Partnership Serve as the primary analytics consultant for selected, priority customers, guiding them in leveraging Unite Us’ analytics and predictive capabilities to achieve measurable business outcomes Partner closely with Customer Success leaders to align analytics goals, define success criteria, and embed measurable outcomes into customer Joint Success Plans. Lead the development and execution of customer-specific analytics strategies, ensuring alignment with business objectives and operational priorities. Shape program design and evaluation approaches for priority customers to ensure interventions are measurable, methodologically sound, and aligned to targeted business and policy outcomes. Gather and translate business requirements for custom data solutions, including custom predictive models, ensuring objectives are clear, feasible, and value-driven. Act as a senior analytics consultant for predictive analytics customers, supporting implementation, adoption, and long-term engagement to ensure sustained value realization. Serve as a predictive analytics subject matter expert in customer engagements, translating model outputs and complex data science concepts into clear, actionable insights. Evaluate customer data readiness and communicate modeling requirements and constraints to Data Science teams, ensuring deliverables are interpretable, transparent, and business-relevant. Lead executive- and customer-facing discussions that translate complex analytical concepts into clear, actionable recommendations while effectively navigating diverse stakeholder perspectives and organizational priorities. Advise customers on analytics best practices, data interpretation, visualization, and embedding analytics into day-to-day workflows to advance analytics maturity. Identify risks, barriers, and emerging customer needs, escalating to leadership when appropriate Strategic Influence & Cross-Functional Collaboration Act as an escalation point for complex analytics and predictive modeling customer needs. Support cross-functional initiatives (e.g., Platform Integrated Product Team), contributing perspective on data standards, customer success metrics, and analytics readiness. Track analytics adoption and impact across assigned customers, identifying opportunities for deeper engagement and expanded use of analytics capabilities. Contribute to the development of analytics best practices, frameworks, and reusable approaches that scale customer impact across the organization. Thought Leadership & Practice Development Contribute to internal enablement by sharing learnings, use cases, and best practices related to predictive analytics and advanced analytics delivery. Informally mentor and support other analysts and consultants through knowledge sharing, feedback, and collaboration (without direct people management). You’re a great fit for this role if : 3-5+ years of professional experience in predictive analytics, analytics consulting, or advanced data-driven strategy roles. 3+ years of experience working with social care, population health, or other SDoH datasets. Practical experience in publ…