Senior Account Manager

CenterPoint creates outstanding exhibits, events, and branded environments that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients. Our full-service approach enables us to provide turn-key trade show, event, and branded environment solutions, partnering with our clients to achieve superior results. **Company Values:** People are our Center! At CenterPoint, our foundation is built on the values of quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace. We are seeking a strategic **Senior Account Manager** to join our team in the fast-paced trade show industry. This person will be a strategic sales professional with a passion for outstanding client service, innovation and thoughtfulness. Main responsibilities include developing, defining and managing a book of business, driving positive revenue growth and collaborating with cross-functional internal and external teams to identify and respond promptly to client needs. **Key Responsibilities:** - Develop, define and manage a book of business, driving positive revenue growth through cross functional collaboration and strategic execution of client projects. - Unearth new sales opportunities and grow existing relationships, cultivating long-term partnerships. - Lead day-to-day business objectives and manage on-going expectations for current clients through clear, accurate, and timely communication. - Serve as primary client contact, owning the overall relationship while driving day to day project execution. - Facilitate communication between clients, internal departments and vendor partners. - Collaborate with clients to define their tradeshow marketing strategy and present creative design and budget proposals, assuring all components are aligned with brand and project objectives. - Lead meetings with the account team to discuss upcoming work, review current work and identify additional immediate needs. - Collaborate with the Design team to develop and present creative design concepts and budget proposals to clients. - Manage multiple complex projects, while navigating schedule changes, critical deadlines, and unexpected challenges. - Monitor client project costs and ensure healthy company profit margins. - Maintain working knowledge of the clients' inventory, graphics and booth assets. - Continuously develop and utilize expertise of client trade show and event strategy to support effective day to day project execution. - Negotiate contracts, invoices, secure payment terms and resolve billing disputes. - Evaluate tradeshow Return on Investment (ROI) with clients and make constructive recommendations for future events. - Model and promote company core values – **Individuals, Service, Excellence, Integrity, Accountability, Teamwork, Innovation** – across all interactions and work activities. - Perform other duties as assigned. **Required Skills/Abilities:** - Strong leadership skills with the ability to guide teams cross functionally, drive accountability, and deliver high quality results. - Outstanding client relationship-building and networking skills. - Established experience leading complex projects, combining strong project management capabilities with a commitment to exceptional customer service. - Strong interpersonal skills with the ability to connect and engage with a variety of personalities - Ability to effectively manage budgets for multiple projects with an emphasis on meeting and exceeding revenue and margin goals. - Exceptional attention to detail with strong organizational skills and the ability to manage multiple projects simultaneously. - Possess strong problem solving skills with the ability to make sound decisions independently, anticipate obstacles, and act with a sense of urgency. - Strong…