Senior Account Director - Strategic Account in Maritime Logistics for SITA

Senior Account Director - Strategic Account in Maritime Logistics for SITA Executive summary: A senior international key account role for a professional who excels in relationship management, stakeholder engagement, and strategic account development. In this position, you will be responsible for retaining, deepening, and further strengthening the partnership with one of SITA’s ( https://www.sita.aero/about-us/ ) most strategic clients. Highlights: Senior Account Director - Strategic Account in Maritime Logistics | SITA · End-to-end responsibility for a strategic international key account · Strong focus on relationship management, retention, and deepening the partnership with C-level, IT directors, Enterprise architects, both on the IT organization of the client as well the Business organization. · International sales and stakeholder management role with high visibility in the customer environment · Significant impact on client satisfaction, continuity and commercial development, including revenue management · Strong focus on managed IT and Connectivity services (infrastructure) and differentiated value propositions, based on the portfolio of SITA · Key position within an international team and complex IT enterprise and Business environment · Operational / dotted leadership of a highly skilled IT team of 6 FTE at client site Purpose of the role For SITA, we are looking for a Senior Account Director who will take international responsibility for the strategic international key account. In this role, the emphasis is on retaining, deepening, and future-proofing an existing client relationship with significant commercial and operational value. The focus is not on aggressive revenue growth, but on stability, continuity and additional commercial opportunities within an established international account. About the role, building future proof relationships As Senior Account Director, you will be responsible for managing and further developing the strategic international key account within SITA. You will operate in an international environment where relationship development focusing on account retention, you understand the complexity of enterprise. IT, data and connectivity sales and know how to create structural value within an existing client relationship. The ideal candidate is an experienced sales professional with proven knowledge of strategic international key account as an organization, for example from a previous role as a supplier or strategic partner. IT knowledge and experience with managed services are important, but deep client knowledge, insight into decision-making structures, and an understanding of international stakeholder dynamics are even more critical in this position. You can build sustainable relationships at multiple levels, create internal and external alignment in a smart and distinctive way. About SITA SITA has been a leading technology partner for the international travel and transport sector since 1949. In its early years, the SITA company built one of the first large-scale communications networks for aviation and today continues to play a global role in making travel and logistics processes smarter, safer, and more efficient. SITA has since expanded this expertise into maritime services and managed services for logistics organizations SITA supports organizations with contact center solutions, connectivity, digital collaboration, security, and managed services. Within this context, strategic international key account for whom SITA delivers services worldwide that directly contribute to customer contact, collaboration, and operational continuity. Client context The strategic international key account one of the world’s leading container shipping and logistics companies, with approximately 18.000 employees globally, 340 + offices in 120 + countries, and connections to more than 550 ports worldwide. The organization is known for its strong focus on quality, digitalization, customer centricity, and operational…