Security Technician

## About Us **Company Overview** Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America. UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets. As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset. Together, FBM and UDHG’s 8,000+ team members are committed to operational excellence, innovation, and employee development. Following the recent acquisition of FBM by Lowe’s, the organization continues to invest in strong, forward-thinking talent to support national growth, enhance customer experience, and drive long-term success across both businesses. ## Overview **Position Overview** At Unified Door & Hardware Group (UDHG), **Security Technicians** are vital to delivering safety and security solutions in the field. You’ll install, service, and maintain CCTV systems to meet client needs and ensure reliable performance. With your technical expertise and field experience, you help protect what matters most—while supporting UDHG’s commitment to quality and customer satisfaction. ## Responsibilities and Qualifications **Key Responsibilities** **Installation, Service & Repair** - Install, program, service, and troubleshoot electronic security systems including Access Control, IP Video, Intrusion, Intercom, and Camera systems - Install and service IP cameras and associated network components - Install and integrate electrified hardware and integrated locksets - Perform system testing and ensure proper operation prior to project completion - Work with Project Managers to complete jobs accurately and in a timely manner - Participate in on-call rotation as required **Technical Knowledge** - Be familiar with security systems including but not limited to: (Software House, Brivo, S2, RS2, Kantech, Keyscan, Salto, ButterflyMX, Axis, Hanwha, EagleEye, Turing, Verkada, Cloudvue, and Exacq) - Knowledge of integrated locksets - Maintain accurate records and documentation of work performed - Complete required daily paperwork including time sheets, service reports, and work orders - Maintain proper care and maintenance of company tools, equipment, and supplies **Communication** - Communicate effectively with our customers and PM Team **Additional Responsibilities & Miscellaneous** - Perform other duties as assigned to support Field Labor and corporate objectives **Qualifications** - 7+ years of experience in Electronic Security Systems (Access Control, Video, Intrusion, Intercom) - Minimum 3 years of hands-on experience in: - Security installation, cabling, and/or service - Access control installation and programming - IP video installation and service - Proficient in Access Control installation and programming - Proficient in IP Video installation and programming - Knowledge of IP networking and camera systems - Knowledge of integrated locksets and electrified hardware - Valid driver’s license with good driving record ## Compensation and Benefits **Reports To** {Talent Team Please Fill Out} **Compensation** The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits. - **Base:** *$xx.xx- $xx.xx per hour* - **Bonus:** *xx% Target Bonus* - **Commission Eligibility:** Yes/No {remove if not eligible} - **Total Compensation (Base + Bonus):** *The successful candidate could reasonably expect a Total Compensation Package in the range of $xx,xxx - $xx,xxx* - **Equity:** This role is eligible to participate in the Lowe’s Long-Term Incentive (…