Security Shift Supervisor

DUTIES AND RESPONSIBILITIES • Assists in the supervision of Security Officers on assigned shift. • Maintains adequate staffing levels, by interviewing, selecting, training, scheduling, evaluating, promoting and disciplining employees, as needed. • Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees and the entire facility. • Acts as a back-up to Security Officers on assigned shift, and assumes their duties when necessary. • Prepares and requests reports on incidents involving guests, employees and/or the facility, as needed. • Guards transfers of monies and chips on the casino floor, as well as the physical transportation of chip fills and credits. • Acts as a backup to Security Officers on assigned shift, and assumes their duties. • Interacts with guests and employees in a positive, professional manner. • Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained. • Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings. • Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports. • Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication • Performs all other duties as assigned. QUALIFICATION REQUIREMENTS • High school diploma or GED required; an Associates of Arts degree in any field is preferred. • Must have a minimum of one year of supervisor and guest services experience. • Two years of experience in law enforcement or gaming security strongly preferred. • Excellent communication skills required. • Must be at least 21 years of age.