SECURITY OFFICER

# **General Summary of Job Duties** This is a full-time on-site role for a Security Officer. The Security Officer will be responsible for patrolling and monitoring casino property, deterring criminal activity, responding to emergencies, and ensuring the safety and security of guests and employees. **Principle Responsibilities and Duties** - Maintain a high quality of guest service according to Silverton Values. - Check for proper identification of a guest appearing to be under the age of 35 years old. - Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. - Patrols lobbies, corridors, and public rooms, confers with management, interviews guests and Team Members, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents. - Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. - Warns or ejects troublemakers, and cautions careless persons. - Obtains assistance for accident victims and writes accident reports. - Notifies staff of presence of persons with questionable reputations. - Assists management and enforcement officers in emergency situations. - Patrol and observe Team Member service areas, grounds and public areas. - Safe and secure transportation of house monies between points on property. - Writing of detailed reports regarding all incidents concerning matters affecting the company, Guest or Team Members. - Assistance to Guests as needed for information, etc. - Report unusual occurrences to the shift supervisor or manager. - Provides escort for slot and table games transactions. - Acquire the knowledge of procedures regarding all warning devices to include but not limited to fire, haz-mat and panic alarms. - Provides independent departmental participation in procedures and transactions effecting the casino and hotel related departments. - Maintain security logbook and records, as required. - Responsible for all found property turned into the officer until such property is secured by shift supervisor. - Responsible for all keys and key log maintained at security desk. - Responsible for notifying of all incidents that occurred on assigned shift are reported to the shift supervisor regardless of perceived importance. - Attentive to the radio and be alert for any emergency situation. - Maintain an open line of communication with Managers and Surveillance department. - Other duties as assigned. - In extreme emergencies, must be able to “Fireman Carry” full sized adult. - May encounter a disruptive guest which could result in a physical confrontation where the officer is expected to subdue/detain the individual **General Job Responsibilities and Duties:** - Maintain a high quality of guest service according to Silverton Be Amazing Service Standards. - Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future. - Adhere to all appearance and uniform standards. - Maintain an open line of communication with Managers. - Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors. - Ability to accept performance feedback in a professional manner. - Regular attendance on all scheduled shifts is considered an essential function of the job. - Arriving on time for all scheduled shifts is considered an essential function of the job. - Other duties as assigned. **To perform the job successfully, an individual should demonstrate the following *Silverton Values*:** - Character: Always do the right thing and treat everyone with dignity and respect. - Collaboration: Celebrate Diverse ideas, thought and talents. - Care: Be KIND to yourself and each other. - Fun: Our guests are here to have FUN, so we should ha…