Security Officer - Registration Specialist Emergency Department

## Overview **CERTIFICATES, LICENSES, REGISTRATIONS** Must maintain current BLS certification. HRRMC offered de-escalation Training within 3 months of hire. ## EDUCATION and/or EXPERIENCE - Law Enforcement or Hospital Security experience required. - Customer Service preferably in a hospital, medical or physician office preferred. We offer competitive pay and a comprehensive benefits package to support your career growth and personal well-being. For details about our benefits, visit our [Benefits Guide](https://www.hrrmc.com/images/Benefits-Guide-2024-2025.pdf). **Ready to join our team? Explore current openings and apply today at [HRRMC Careers](https://www.hrrmc.com/careers/). Start your journey toward a rewarding career and an adventurous life in our beautiful mountain community!** Employment offers are contingent upon successfully fulfilling all pre-employment requirements, including a background check, drug screening, and verification of current immunizations. **Equal Opportunity Employer** ## Description We are seeking a dedicated and professional **Security Officer - Registration Specialist** to join our Emergency Department team. This dual-role position plays a critical part in maintaining a safe environment for patients, staff, and visitors while also supporting timely and accurate patient registration. **Discover Your Career in the Heart of the Rockies!** At **Heart of the Rockies Regional Medical Center (HRRMC)**, we’re more than just a healthcare facility—we’re a cornerstone of our community nestled in the breathtaking Rocky Mountains. With a commitment to excellence, compassion, and innovation, we offer state-of-the-art medical services, including emergency care, surgery, imaging, and much more. Our mission is clear: to provide **high-quality, patient-centered care** while fostering the well-being of our community. We believe in making a positive impact not just through our healthcare services but also by creating a supportive and collaborative environment for our team members. ## Requirements **Why Join Us?** - Be part of a dynamic team delivering nutritious meals to patients and staff. - Join a mission-driven team committed to providing excellent care and maintaining a secure and welcoming environment for all who enter our facility. **What You’ll Do:** - Respond promptly and on-site to identified security risks or threats within the Emergency Department. - De-escalate patients in crisis or those exhibiting aggressive or disruptive behavior. - Maintain a high-visibility presence to promote safety and deter potential threats. - Manage emergency or crisis situations calmly and effectively in collaboration with clinical and administrative teams. **Registration & Customer Service Responsibilities:** - Greet patients, visitors, physicians, and staff in a friendly and professional manner; provide assistance as needed. - Answer telephone calls promptly and courteously; route calls accurately and take detailed messages when necessary. - Demonstrate proficiency in CPSI registration system for accurate and efficient patient intake. - Collect, scan, and verify insurance information and related documentation. - Obtain appropriate signed consents for all services rendered, ensuring compliance with legal and organizational standards. Ready to bring your passion for food service and teamwork to our hospital? Apply today and start making a difference in the lives of others!