Security Officer - Category 10 Nashville

**FREE PARKING FOR EMPLOYEES - FULL-TIME BENEFITS AVAILABLE** **As a Security Officer you'll serve as the front line of protection for our guests, staff, and property,** **ensuring fans a safe, secure and enjoyable experience at our legendary music institutions. With a** **hospitality-first approach you'll maintain a high-visibility presence to protect property and personnel,** **monitor crowds, and assist guests - fostering a safe and secure environment. As the ideal candidate you** **are experienced in assessing situations, de-escalating conflicts, and responding quickly in scenarios** **requiring physical strength and stamina. From iconic musical institutions to honky-tonk inspired venues,** **our Public Safety team ensures safety standards are upheld so guests can focus on what matters most -** **the music.** - Ensure a safe and secure environment. Deliver friendly and professional service. Offer general information, directions and assistance. Investigate and report suspicious behavior to management. - Screen guests upon entry. Use metal detectors, weapons detection systems, and bag searches to prevent weapons or dangerous items from entering the venue. - Enforce policies, including age and alcohol related regulations. Verify identification and access credentials, manage on-site crowd flow, and conduct appropriate searches. Monitor and control access to restricted areas. Clearly communicate venue policies and procedures. - Protect property and assets by preventing theft and damage through patrols, surveillance, and monitoring facilities, grounds, and parking areas. - Provide escorts for artists, VIPs, and other high-profile individuals to ensure safety and privacy. - Respond promptly to emergencies (medical, fire, severe weather, etc.) according to SOP. Assist guests, support evacuations, administer first aid/CPR/AED and collaborate with first responders. - Address potential crowd control issues. De-escalate volatile situations quickly and diplomatically. Escort unruly individuals from the venue when necessary. - Conduct routine safety inspections and audits. Ensure emergency exits and pathways remain clear and unobstructed. Report hazards or defective equipment to management. - Prepare detailed and accurate incident and accident reports, both verbally and written as required. - Communicate and enforce all corporate standards, policies and procedures in compliance with local, state and federal laws and regulations. Adhere to and support the Safety and Security Operating Procedures. - Assist with maintaining cleanliness and orderliness of venue property. - Perform other duties as assigned. **Full-time employees are eligible to participate in our core benefits package, including:** - 401(k) retirement plans with 4% company match, vested immediately - Competitive medical, dental, vision, and pharmacy plans - Company paid life insurance and short- and long-term disability coverage - Generous Paid Time Off (PTO) – vacation, sick, and holidays to provide flexibility - 4 weeks fully paid parental leave, plus adoption and surrogacy financial support - Employee Assistance Program (EAP) – free resource for employees and family members - Identity theft protection – company-paid benefit to keep your personal information safe - Perks – free and discounted tickets to shows, tours, restaurants, retail, and more **Education** - High school diploma or equivalent required **Experience** - Background in law enforcement or security with entertainment/ hospitality venue and crowd control experience preferred **Knowledge, Skills and Abilities** - Effective interpersonal, verbal and nonverbal communication skills - Ability to work extended hours with some physical stress **Licenses / Certifications** - State of Tennessee Unarmed Security License, to include Dallas's Law training, required - CPR/AED certification required within 90 days of hire - Crowd Management Training provided upon hire **This position requires a pre-employment drug screenin…