Security Agent - Pahrump

## Description **Title:** **Security Agent** **Reports to:** **Security Manager** **Department:** **Security** **Required Permits/Licensing/Registration** **: Marijuana Establishment Agent Card** **, jurisdictional work cards as required,** **First Aid, CPR, AED Certification** **FLSA Status:** **Non-Exempt** **Supervisory Responsibilities** **: N/A** **Overview:** Provide support in the company's general operation through maintaining a safe and secure environment for its employees and visitors. **Essential Functions:** - Secure all exterior entrances/exits, parking lots, and perimeter fences for safety purposes - Ensure that only Deep Roots/The Source employees with State of Nevada issued Marijuana Agent Cards enter or remain on the property of Deep Roots Harvest - Security Agents will ID, document, and issue visitor badges to site visitors and arrange for them to be escorted at all times while on company premises - Effectively direct and control traffic on Company premises - Perform routine and periodic checks to verify all electronic security systems are properly functioning including, but not limited to; alarms, monitoring cameras, and access control card systems - Monitor security cameras for safety and compliance purposes - Effectively respond to disruptive/disgruntled customers or visitors - Produce evidentiary reports and documentation - Remain vigilant in identifying problems such as unauthorized personnel, alarms indicating fire, or any other potential safety hazards regarding Deep Roots Harvest employees or visitors to the facility - Comprehension and demonstration of facility evacuation plans in case of emergency - Assist employees and guests of the facility in case of an adverse event - Proficiency in First Aid and the use of AED equipment to render aid in an emergency - Answer incoming calls to dispensary phone lines and greet customers in a pleasant and professional manner when applicable - Maintain medical patient confidentiality in accordance with HIPPA regulations - Effectively interact with and operate the Dutchie point-of-sale software when applicable - Maintain open communication with management team and colleagues - Report employee and customer issues to supervisory staff - Other duties as assigned **Job Specifications:** - Operate under the guidelines provided by company policies and procedures - Ability to understand and complete all given directives in a timely manner - Ability to communicate clearly whether verbally or in writing - Ability to effectively summarize and document incidents for reporting purposes - Basic understanding of compliance software and job specific information technology - Adherence to all industry standards set forth by Local, State, and Federal regulations - Capacity to work autonomously to achieve daily directives and department goals - Flexible work schedule required; to include covering a vacant shift and/or facility issues in emergency situations as needed. - Represent the company in a professional manner when communicating or interacting with all local community, state, or federal officials. - Observe and maintain all safety procedures and protocols **Additional Functions** **:** - Ability to be flexible and work in various sectors of the department or company as needed and/or requested by their direct supervisor - Ability to listen well and communicate effectively orally and in writing with various audiences - Ability to use initiative and independent judgment appropriately - Ability to apply appropriate public relations skills in various situations and circumstances and to facilitate change as needed - The ability to work in a fast-paced, changing, and challenging environment - Must be proficient in Windows based software and point of sale applications - Must have excellent communications skills and attention to detail - Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws - Understanding of applicable federal,…