Screen shop technician

**About Ace Retail Group** Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. **SUMMARY** Repair screens and windows, drive delivery vehicles, communicate with store employees. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. Repair customer’s screens by completing some/or all of the following tasks: - Measures the frame of the screen and determines the amount of screen needed to repair the screen - Cuts screen off of the roll to fit inside of the frame - Rolls spline and presses it into the frame - Replaces the plastic/aluminum corners as well as bent or damaged frame parts Determines the cost of the screen repair job based on the number of supplies that were used. Manages the inventory of all raw materials. Follows safety measures and maintains a clean worksite upon completion of daily tasks. Reports all customer satisfaction issues to the Screen Department Coordinator. Must be able to communicate effectively, get along with co‐workers, and deal with colleagues and customers effectively and professionally A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule. **ADDITIONAL DUTIES** Completes additional duties outside of the Screen Department as assigned. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. **EDUCATION/ EXPERIENCE** High school diploma or general education degree (GED); no prior experience or training is necessary. Must be willing to acquire product knowledge and repair techniques. **LANGUAGE SKILLS** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual(s). Ability to speak effectively before groups of customers or employees. Ability to understand and respond to verbal instructions and questions. **MATHEMATICAL SKILLS** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; talk or hear; and taste or smell. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. **Compensati…