Scientific Business Analyst

**About Sapio Sciences** Sapio Sciences is on a mission to accelerate scientific discovery, therapeutic development and high-throughput clinical and diagnostic services. We bring together scientists, engineers, and industry specialists to build a unified lab informatics platform that helps organizations move faster, work smarter, and generate deeper insight from their data. Artificial intelligence is central to how we innovate and operate. Within our platform, AI enhances how laboratories structure, interpret, and act on scientific data. Across our business, we apply AI thoughtfully to improve efficiency, scalability, and decision-making. It is not an add-on or future ambition. It is embedded in how we build, deliver, and continuously improve. Our platform unifies ELN, LIMS, and scientific data management within a highly configurable environment. Scientists, laboratory professionals, and bioinformaticians rely on Sapio to manage end-to-end laboratory operations, from instrument integration and experiment setup to sample management, data analysis, and reporting. We design solutions that are powerful yet practical, enabling teams to focus on science rather than systems. * * * **Working at Sapio** Our EMBRACE values guide how we work and grow together. We take ownership of our outcomes, collaborate openly across functions and geographies, and remain curious about how science and technology can evolve. We are accountable to each other and to our customers, and we measure our success by the real-world impact our platform enables. Working at Sapio means being part of a lean, growth-focused team where ownership is expected and progress matters. We value colleagues who are motivated by impact and comfortable operating in an evolving environment. At Sapio, you will work alongside people who care deeply about advancing drug discovery and improving laboratory operations worldwide. Ideas are encouraged, initiative is recognized, and professional growth is supported. As a scale-up, we move with pace and purpose, balancing innovation with responsibility. We partner with laboratories around the world, from emerging biotech companies to global pharmaceutical and diagnostics organizations, who trust Sapio to deliver intelligent, science-aware solutions that support discovery, development, and diagnostics. * * * **About the Role** As an experienced Scientific Business Analyst, you will be confident working in Life Sciences to consultatively define, implement and help support our solution to the delight of customers. You will have a deep knowledge of LIMS, ELN and SDMS products and their application within the Laboratory setting. * * * **Working Location** This is a remote role based on the East Coast of the United States, with an expectation of regular travel to meet your global team, key customers, and Sapio leadership. Our employees are distributed across the world, with physical offices in York, PA, Fort Lauderdale, and London. * * * **Essential Responsibilities** •Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs). •Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams. •Identify customers key success criteria and ensure they are tracked and measured within the solution. •Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured. •Effectively provide end user training on customized solution to show how the implementation met customer's goal. •Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment. •Effectively document, communicate (oral and written) and explain technical material. •Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery. •Expected to function independently and produce results that meet stand…