Scheduling Coordinator

**Scheduling Coordinator | Tyler, Longview & Lindale | Full-Time** Tyler Oral Facial Surgery https://tyleroralsurgery.com/ We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. # Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. - Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. - Greets patients and visitors immediately upon arrival with a friendly demeanor. - Answers the phone promptly with a smile. - Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. - Prepares a daily schedule for each provider. - Prepares patient charts. - Manages patient flow to reduce patient wait time. - Assists patients as necessary. - Maintains reception area in a neat and orderly condition. - Maintains professional relationship with referring offices. - Maintains confidentiality of all information in accordance with HIPAA. - Performs other related duties as assigned. # Education and Experience - High school diploma or equivalent required. - One year of customer service experience required. # Skills and Abilities - Understanding of dental terminology. - Friendly, inviting, and professional personality and presence. - Basic office skills such as typing and filing. - Good organizational skills. - Attention to detail. **Core Benefits & Wellness** Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided **Financial Well-Being** Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans **Life Insurance** Basic and Supplemental Life Insurance Spouse and Child Life Insurance **Time Off, Disability And Leave Of Absence** Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans