Scheduling Coordinator

## Description **Mission:** The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment. **Key Responsibilities:** - Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol - Insure patient data is accurate and current by reviewing it with the patient - Document patient information in computer - Use discretion with all private information in a medical setting - Verify insurance information with the patient - Confirm appointments daily - **Travel to other offices as necessary.** **Requirements of the position:** - Experience in a medical/dental environment. (Minimum of 1 year) - Minimum of a high school education or equivalent. **Essential Job Skills:** - Effective written, verbal and electronic communication. - Excellent organizational and multi-tasking skills - Ability to handle high volume of phone calls. - Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise - Ability to maintain confidentiality - Computer proficiency in Outlook, Word, Excel and PowerPoint - Practices shared accountability with other functional areas of the business **OMS360 is an Equal Opportunity Employer (EEO).** **OUR CORE VALUES** - Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone. - Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right. - Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment. - Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day. - Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.