Scheduling Coordinator

✨ **Scheduling Coordinator** 🏢 **Company:** Above & Beyond ABA Therapy **📍 Location:** On-site | Toms River, NJ (Corporate Headquarters) **🕒 Schedule:** Full-time | Monday–Friday | 9:00 AM - 5:00 PM **💰 Compensation:** $25-30/hour plus benefits Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care — and none of that is possible without strong operational support behind the scenes. That’s where you come in. We’re looking for a **Scheduling Coordinator** to manage complex schedules for our therapists and ensure our families receive consistent, reliable services. In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You’ll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates. ### 🌟 What you will do - Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions - Match therapists with clients based on availability, location, skill set, language, and clinical needs - Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs - Proactively fill open sessions to maximize therapist productivity and meet client care goals - Communicate schedule updates clearly and promptly to therapists, families, and leadership - Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs - Maintain accurate information in the scheduling system/EMR and ensure data integrity - Track key scheduling metrics such as cancellations, utilization, and coverage gaps - Anticipate scheduling conflicts and develop creative solutions that support both families and teammates - Provide excellent customer service to internal and external stakeholders - Support special projects related to scheduling process improvements as the organization grows ### ✅ What you bring - 2+ years of experience in scheduling, coordination, or operations support - Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus - Proven ability to manage high-volume, complex schedules with many variables - Strong organizational skills with sharp attention to detail and follow-through - Comfort working in a fast-paced, rapidly changing environment - Clear and professional communication skills, both written and verbal - Confidence using technology and systems - Experience with scheduling platforms, EMR systems, or similar tools is helpful - A collaborative, solution-focused mindset and a positive attitude - High level of integrity, confidentiality, and respect for families and teammates ### 💡 Preferred qualifications - Experience in ABA, behavioral health, healthcare administration, or a related field - Familiarity with insurance authorizations, visit limits, and productivity targets - Prior work supporting a multi-location or field-based workforce - Bilingual skills are a plus (English, Spanish) ### 💙 Why you will love Above & Beyond ABA Therapy - Mission-driven organization focused on helping children and families thrive through high-quality ABA services - Opportunity to play a critical role in day-to-day operations and the client experience - Supportive, collaborative team that values communication, reliability, and growth - Competitive compensation and benefits package, which includes: - 401(k) matching - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance - Paid Maternity Leave - Six paid legal holidays