Scheduler - PRN

**Your experience matters** Haywood Regional Medical Center is part of [Lifepoint Health](https://lifepointhealth.net/locations), a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a **Scheduler** working in the Outpatient Clinic or the Health and Fitness Center, you'll join a team dedicated to *making communities healthier^®^*. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. **More about our team** Join our team at Haywood Regional Medical Center, where a long-standing tradition of excellence meets a commitment to exceptional patient care. As a leading healthcare provider in Western North Carolina, we offer a comprehensive range of services, including Orthopedics, Spine Services, Cardiology, Emergency Medicine, General Surgery, Women's Care, and Behavioral Health, supported by 11 multi-specialty physician clinics. Our growing health system also features a modern Outpatient Care Center, Health & Fitness Center, and two urgent care locations, creating a collaborative environment dedicated to improving the health and well-being of the communities we serve. **How you’ll contribute** A **Scheduler** who excels in this role: - Schedule patients for rehabilitation services, procedures, and diagnostic testing while ensuring appropriate staffing, resources, and appointment availability. - Coordinate appointment changes, cancellations, and rescheduling to support efficient patient flow and a positive patient experience. - Verify physician orders and obtain required insurance authorizations or pre-certifications prior to scheduled services. - Enter and manage outpatient orders and procedures accurately within the scheduling and order entry systems. - Communicate insurance coverage details, out-of-network status, and potential benefit impacts to patients and physician offices. - Provide clear pre-appointment instructions, testing requirements, and supporting documentation to patients and referring offices. - Maintain accurate, up-to-date scheduling information while ensuring confidentiality and compliance with healthcare privacy standards. **Schedule:** **PRN, this position will work in the Outpatient Clinic as well as the Haywood Health & Fitness Center as needed.** **Why join us** We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: - **Comprehensive Benefits**: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more. - **Financial Protection & PTO**: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. - **Financial & Career Growth**: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. - **Employee Well-being**: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). - **Professional Development**: Ongoing learning and career advancement opportunities. - **Health & Fitness Center Access** http://www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center **What we’re looking for** - High school diploma or equivalent required. - Prior scheduling experience in a healthcare or clinical setting strongly preferred. - Knowledge of medical terminology, insurance, billing, or collections preferred. - Proficiency with computers and ability to quickly learn scheduling and electronic systems. - Strong communication and customer service skills with the ability to interact professionally with patients and physician offices. - Exc…