Scan Data Programs Manager

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit http://partech.com or connect with us on [LinkedIn](https://www.linkedin.com/company/partechnology/), [X (formerly Twitter)](https://twitter.com/par_tech), [Facebook](https://www.facebook.com/parpointofsale/), and [Instagram](https://www.instagram.com/partechnology/). **Position Description:** PAR Retail powers tobacco scan data programs for fuel and convenience retailers across the country — enabling CPG reimbursements from Altria and RJR through accurate, timely weekly scan data submissions. The Scan Data Programs Manager is the operational heartbeat of that program. You own retailer onboarding from kickoff through go-live, manage weekly scan data submission health across the full retailer base, serve as the primary point of contact for all retailer and CPG partner communications, and publish the weekly health dashboard that gives our Customer Success team full visibility into program performance. This role sits at the intersection of retailer relationships, CPG partner engagement, and internal engineering and CS coordination — and it requires equal parts operational discipline, clear communication, and a bias for getting things done. *If you're the kind of person who hates things falling through the cracks, loves building order out of complexity, and takes pride in being the person everyone can count on — this role was built for you.* **Position Location:** Remote, United States (Select States) **Reports To:** VP, Product Delivery **What We’re Looking For:** **Program & Operations Experience** - 3+ years of experience in program coordination, implementation management, operations, or a related role. - Proven ability to manage multiple concurrent workstreams — tracking milestones, action items, and deadlines across multiple retailer engagements simultaneously without dropping the ball. - Comfortable owning end-to-end processes where you are the person responsible for keeping things moving. - Experience working in ticketing and project tracking systems (Jira, Zendesk, Salesforce, or equivalent). **Communication & Stakeholder Management** - Strong written and verbal communication skills — you can write a clear, professional retailer email and a sharp internal status update with equal confidence. - Comfortable serving as the primary external-facing point of contact for retailers and CPG partners. - Experience coordinating across engineering, customer success, and business teams — you know how to keep each team informed without creating noise. - Ability to escalate clearly: you bring context and a recommendation, not just a problem. **Operational Discipline** - Highly detail-oriented — you track what matters, document what happens, and follow up until things close. - Disciplined about process: you maintain consistent workflows and push back when shortcuts create risk. - Comfortable building and maintaining reporting artifacts (dashboards, trackers, status reports) that other teams rely on. - Proactive communicator — you surface issues before they become surprises. **Industry & Technical Familiarity** - Experience in retail technology, fuel/convenience, tobacco, or CPG-adjacent industries is a plus. - Familiarity with scan data, loyalty programs, or retailer reimbursement programs is a plus but not required — we'll teach you the domain. - Comfortable working with technical teams and translating b…