Salesforce Production Operations Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. ## **Job Description** Manages multiple development projects, development teams, and/or application support functions. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Oversees the development and implementation of multiple, complex, organization-wide systems. Works closely with client departments in development and implementation of technology strategies and application systems. Advises application owners on the technology possibilities and requirements. Provides direction and oversight for application support functions to ensure quality processing while meeting or exceeding application service level commitments. Defines and manages resource requirements and allocations, monitors and improves quality, and ensures 'best practice' development techniques. Interfaces with clients to ensure application systems and projects are meeting or exceeding their expectations. Provides direction and manages resolution of applications issues. Manages staff and recommends hires, transfers, terminations, performance standards and reviews. Plans, develops and controls project/product budgets. Basic Qualifications - Bachelor's degree, or equivalent work experience - 10 or more years of experience with developing and implementing applications - Eight or more years of experience with major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications Preferred Skills/Experience Extensive experience in : -IT service and project management -Enterprise Resource Planning -Information management -Application development tools Subject matter expert in : -IT environment -IT standards, procedures, policy -IT systems management -Implementation -Application delivery process If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our [disability accommodations for applicants](https://careers.usbank.com/global/en/disability-accommodations-for-applicants). **Benefits:** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status [here](https://careers.usbank.com/global/en/benefits/us). U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certa…