Salesforce Developer

Salesforce Developer We are seeking an experienced **Salesforce Developer** who will be the technical engine for our Salesforce ecosystem. This role demands deep proficiency in **Lightning Web Components (LWC/Aura), APEX**, and advanced programmatic development within **Salesforce Service Cloud** and **Field Service Lightning (FSL)**. Candidates should also bring expertise in **Agentforce / AI-agent frameworks**, integration architecture, and delivery of large-scale Salesforce implementations across Sales, Service & Field operations. **Key Responsibilities** - Design, build, and deliver robust Salesforce solutions using Lightning Web Components, Aura components, APEX classes/triggers, utilizing best practices and optimized code for performance and scalability. - Lead development efforts in **Agentforce** (sales/service/field AI agents) and develop integrations to embed intelligent automation into agent and field workflows. - Configure and extend **Service Cloud** features for call center agents, omni-channel routing, case management, and custom automation. - Implement **Field Service Lightning (FSL)** workflows (service territories, work orders, dispatcher console, mobile field app customizations) for emergency roadside operations. - Integrate Salesforce with external systems and platforms via APIs (REST/SOAP), Platform Events, middleware (e.g., MuleSoft) and manage data flows across Sales Cloud, Service Cloud, FSL and other systems. - Engage with architects and business teams to translate requirements into technical solutions, document architecture, write technical specifications, and deploy solutions using modern DevOps practices (SFDX, CI/CD). - Enforce code quality, security controls, governance standards (sharing/security model, bulk processing, governor limits), and mentor junior developers. - Stay current with Salesforce releases and best practices, proactively recommending platform improvements and innovations. **Required Qualifications** - Bachelor’s degree in Computer Science, Engineering or a related field. - Minimum **5+** **years** of hands-on Salesforce development experience in enterprise settings, including large-scale multi-cloud implementations. - Extensive experience with: - Lightning Web Components (LWC) and/or Aura components - APEX programming (classes, triggers, batch/queueable jobs) - Salesforce Service Cloud configuration and customization - Field Service Lightning implementation (service territories, scheduling/dispatch, mobile field app) - Integration frameworks: REST/SOAP APIs, Platform Events, Change Data Capture - Modern Salesforce DevOps tools (SFDX, Git, CI/CD pipelines) - Strong understanding of Salesforce security/sharing model, data modelling, SOQL/SOSL. - Proven track record delivering enterprise Salesforce solutions, collaborating across teams, and taking end-to-end ownership of technical delivery. **Preferred Qualifications** - Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, Field Service Lightning Consultant, Agentforce/Einstein certs. - Experience developing and deploying Agentforce or AI-based digital agent solutions. - Experience in the insurance, field service or roadside assistance domain. - Familiarity with middleware platforms (MuleSoft, Dell Boomi) and third-party system integrations (telemetry, dispatch, repair networks). - Strong leadership, mentoring capability, and ability to set technical direction and standards. **Skills & Attributes** - Exceptional problem-solving, debugging and performance-tuning skills in Salesforce contexts (governor limits, bulk processing). - Excellent communication, able to articulate technical issues to non-technical stakeholders and collaborate with cross-functional teams. - Hands-on, delivery-oriented mindset, comfortable with rapid change and innovation. - Commitment to continual learning, especially in advanced/developing areas like AI agents, automation, and large-scale orchestration. #LI-NN1 **Remarkable…