Salesforce Administrator

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer - Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. - Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. - Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. - Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. POSITION SUMMARY We are seeking an experienced Salesforce Administrator with deep, hands-on expertise in Salesforce CPQ to own and evolve our Salesforce platform end-to-end. Reporting to the Revenue Operations Manager, you'll be the subject matter expert responsible for platform configuration, delivery, and user enablement across Sales, Revenue Operations, Marketing, and Customer Success. You'll bring a track record of delivering scalable CPQ solutions, managing complex CRM environments, and driving measurable adoption across go-to-market teams. This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed. This will be a full-time, permanent position, working out of the Dublin office on a hybrid model (3 days per week in the office). WHAT YOU’LL BE DOING: - Serve as the primary Salesforce platform owner for Trulioo's Sales Cloud and CPQ environments, with full accountability from requirements through to delivery and adoption. - Lead end-to-end CPQ configuration and optimisation: products, bundles, pricing rules, discount schedules, quote templates, approval workflows, and order management. - Own the full delivery lifecycle for Salesforce projects — scoping, building, testing, deploying, and iterating — ensuring changes land on time and to a high standard. - Design and own the Salesforce enablement programme: develop training materials, run onboarding se…