Sales Support Engineer

Are you passionate about Sales Engineering? As part of the Sales Operations organization, the Sales Support team members are the primary liaison between the outside sales force and production operations for all S&C’s Feeder Automation products. The Sales Support Engineer primary responsibilities include reviewing system applications with customers, outside sales, application engineering, and design engineering to collaboratively develop effective solutions using S&C products and services. Responsibilities also include developing custom pricing, issuing quotations, creation of sales orders, and general oversight of the orders throughout the design and production cycle. As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner. **Hours** - 8:00 am- 5:00 pm (Monday-Friday) Hybrid - Flexible start time **Compensation** At S&C, we provide competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is **$67,200-$83,950**. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria. **Join Our Team as a Sales Support Engineer!** Are you passionate about Sales Engineering? As part of the Sales Operations organization, the Sales Support team members are the primary liaison between the outside sales force and production operations for all S&C’s Feeder Automation products. The Sales Support Engineer primary responsibilities include reviewing system applications with customers, outside sales, application engineering, and design engineering to collaboratively develop effective solutions using S&C products and services. Responsibilities also include developing custom pricing, issuing quotations, creation of sales orders, and general oversight of the orders throughout the design and production cycle. **Key Responsibilities:** - Provide pre-sales technical support to customers and the outside sales team, including reviewing customer specifications and assisting in formulating the commercial strategy to best address customer needs. - Act as a source of product knowledge for customers leveraging a comprehensive understanding of S&C's offerings and customization capabilities to tailor solutions to specific application requirements. - Prepare key customer deliverables, including price estimates, quotations, and sales orders in collaboration with the outside sales team and other departments at S&C. - Act as a key point of contact for customers, outside sales, and inside sales, responding to application, technical, and commercial queries with timely responses, escalating and connecting with other experts S&C when needed. - Participate in customer visits, including plant tours, acceptance testing, and associated functions. Offer application expertise and answer questions, using information gathered from visits to ensure application proposals are accurate and correctly address the needs of the customer. - Participate in process improvement activities, acting as a knowledge source and recommending…