Sales Supervisor

Vince is seeking a highly motivated, results-driven, luxury-minded Full-Time Sales Supervisor who leads with selling and elevates every client interaction. You bring energy, expertise, and a deep passion for the Vince brand. You are a top performer who consistently exceeds sales goals, owns your client book, and understands how to turn every client interaction into a meaningful selling opportunity. You will set the tone for the store by demonstrating strong selling behaviors, luxury service standards, and a high level of product knowledge. **Compensation** **:** Range for this role is $17-22/hr plus eligibility for sales-based incentive programs *\*Salary depends on several factors such as experience, skills, and geographic location\** **What You'll Be Responsible For:** - Consistently achieves and exceeds personal sales goals, KPIs, and clienteling expectations - Building a deep understanding of our fabrics, fits, construction, and design intent and use it as a selling tool to inspire confident purchasing decisions - Cultivate and grow a robust client book through proactive outreach (SMS, email, personalized follow-up, and referrals) to generate repeat business and deepen client loyalty - Speak confidently about the Vince aesthetic. Turning standard styling conversations into meaningful, brand-focused interactions that drive sales - Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and a genuine consultative selling approach - Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the rest of the team - Support store operation as needed including POS, merchandising, inventory, and visual standards to maintain an environment that reflects the Vince luxury experience - Uphold all company policies, including loss prevention and operational procedures *\*Responsibilities may change based on business needs\** **What You'll Bring:** - Proven success in a retail sales environment, with a demonstrated ability to meet or exceed sales goals and performance metrics - Strong selling instincts. You know how to understand the client, create openness, build rapport, and close a sale without pressure - Deep understanding of the Vince brand identity and the ability to confidently connect clients to the Vince aesthetic through personalized styling - Strong communication and relationship building that naturally build trust and long-term client loyalty - Brings positive, motivating energy and contributes to a collaborative, high-performing team environment - A self-motivated, goal-oriented mindset. You are proactive about generating business rather than relying on walk-in traffic **Qualifications/Experience We're Looking For:** - 2+ years experience in retail sales, preferably in a luxury environment - Proven ability to meet or exceed sales goals - Team player who thrives in a collaborative environment - Strong verbal and written communication skills allowing for effective communication with your customers - Comfortable with POS systems, CRM tools, and Microsoft Office - Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor - Flexible work schedule; must be open to work weekends, evenings, events, and holidays **Benefits Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost, and others require an active election. Those benefits include:** - Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding - 401(k) with employer match - Generous paid time off plans for vacation, sick, and personal, as well as company holidays - Clothing allowance & merchandise discounts - $400 annual gym reimbursement - Mental health support tools and telehealth psychology and psychiatry - Family and caregiving benefits including a compe…