Sales Specialist - Bilingual

## **Turn Smiles Into Sales — Join Diamond Braces as a Sales Specialist** ## **Who We Are** At Diamond Braces, we don’t just straighten teeth—we change lives. We’re one of the fastest-growing orthodontic organizations in the country, offering affordable care with an unmatched patient experience. We’re building a team of energetic, motivated individuals who thrive in fast-paced, people-facing roles and want real career growth. If you have a magnetic personality, a strong work ethic, and a passion for helping people, you’ll fit right in. ## **What This Role Really Is** This is a high-energy, sales-driven role with operational responsibilities—**not a traditional front desk position.** You’ll be the first impression and the closer, guiding patients through their consultation while keeping the office vibe vibrant and smooth. You’ll use your personality, confidence, and natural communication skills to: - **Build Trust Instantly:** Read the room, connect with diverse personalities, and practice **active listening** to understand exactly what the patient needs. - **Navigate Objections with Grace:** Use your **emotional intelligence** and **problem-solving skills** to turn hesitation into enthusiasm. - **Articulate Value:** Clearly and confidently explain pricing, overcoming the fear of "talking money." - **Close the Deal:** Help patients make a confident decision to move forward with treatment. **No dental experience? No problem.** If you have the right attitude, **adaptability**, and hunger to learn, our world-class training program will teach you the rest. ## **What to Expect Day-to-Day** This role is primarily focused on patient consultations and sales, but it also requires **excellent time management** and **collaboration** to keep the front desk and office flow running seamlessly. ## **What You'll Do:** - **Own the Room:** Welcome and connect with patients the moment they walk in, bringing infectious positive energy. - **Drive the Consultation:** Lead consultations and explain treatment benefits clearly, tailoring your approach to each unique patient. - **Present Pricing Confidently:** Present financial and payment options with transparency and conviction. - **Overcome Hurdles:** Handle objections with resilience and empathy, helping patients feel comfortable saying YES. - **Manage the Flow:** Maintain organized scheduling, showing agility when the day gets fast-paced. - **Partner for Success:** Practice excellent teamwork, collaborating closely with doctors and clinical staff to deliver a seamless experience. ## **Who You Are** - **Bilingual:** English & Spanish - **An Expert Communicator:** You love talking to people, possess high empathy, and can read body language like a book. - **A Natural Closer:** You’re confident discussing money, motivated by goals/bonuses, and have a healthy competitive spirit. - **Resilient & Positive:** Rejection doesn't faze you; you maintain an optimistic, solutions-oriented mindset all day. - **Highly Adaptable:** You thrive in a dynamic, fast-paced environment and can pivot quickly when plans change. - **An Accountable Team Player:** You take pride in your work, possess strong organizational skills, and show up for your team. - **Experienced in Service/Sales:** You’ve worked in retail, hospitality, fitness sales, or similar customer-facing roles where personality is everything. - **Career-Driven:** You want more than just a paycheck—you want a clear path to leadership. ## **What You Get** - **Pay starting at $19 - $23/hour + performance-based bonus potential** - Full benefits (health, dental, vision) - 401(k) with company match - Paid time off + holidays - Comprehensive training and professional development - **A Clear Path to Leadership:** We recognize top performers and promote from within quickly. ## **Schedule** - Full-time role - Evenings + some Saturdays required (flexibility is a must!) ## **Why This Role Stands Out** - You’re not stuck behind a desk or answering phones all day. - You’re…