Sales Represetative

## Dealership: L0295 Baierl Ford **What You'll Do:** - Greet customers in a prompt, friendly and professional manner. - Provide professional product presentations to all customers. - Offer and accompany customers on vehicle demonstration ride(s). - Develop and prospect new business continuously. - Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM. - Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met. - Schedule customer appointments daily. - Assist customer during write up process ensuring it is a non-confrontational experience. - Build and maintain knowledge of product information, current sales pricing and manufacturer promotions. - Attend and actively participate in daily sales and training meetings - Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication. - Maintain appearance and cleanliness of vehicle lot and showroom. - Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience. - Upon sale, introduce customer to Service department following Sales 2 Service process. - Obtain all appropriate licensing as required by state law (if applicable) following the states written policy. - Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge. - Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers. - Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary. - Assist trainee to meet performance expectations as laid out in their job description. **What You'll Bring:** - Strong attention to detail - Sense of urgency - Excellent communication - Typing – ability to type efficiently to enter accurate information into tracking system - Mathematics – ability to solve basic math calculations. - Basic computer skills - Acceptable driving record and a valid driver's license in your state of residence ​