Sales Representative (Bilingual Spanish)

## Job Summary Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers. ## Responsibilities **How You'll Make an Impact** - Actively and consistently support all efforts to simplify and enhance the customer experience - Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio - Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management - Generates incremental revenue from existing customers by adding new/additional services - Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved - Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions - Attends and actively contributes to sales meetings and training programs - Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting - Collect and account for funds and provide receipts according to Company policy and guidelines **Working Conditions** - Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather - Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.) - Exposure to moderate noise levels - Must be able to work evenings and weekends - Variable hours: may include weekends, holidays, and split days off ## Qualifications **What You'll Bring to Spectrum** **Required Qualifications** **Education** - High School Diploma or equivalent work experience **Skills** - Valid driver's license with a satisfactory driving record within Company required standards - Knowledge of cold call sales skills, persuasion, and clear communication skills - Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle - Ability to work outside for extended periods in any season and/or during inclement weather - Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications **Experience** - Experience in sales or customer service – 0 to 6 months **Preferred Qualifications** - Sales or relevant work experience – 1+ - Knowledge of communications technologies and services, with an emphasis on data networking fundamentals - Knowledge of cable or telecommunications services - Experience with consumer education of products and services - Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required - **Bilingual Spanish Preferred**