Sales Operations Coordinator

**Join a USA Today Top Workplace!** Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. ##### Summary of Responsibility: The Sales Operations Coordinator is an office-based role responsible for providing critical operational, technical, and administrative support to the Outside Sales team. This position plays a key role in ensuring sales processes run smoothly, customer expectations are met, and internal coordination across Sales, Marketing, Contracts, and Project Management is effective. A primary focus of the role includes ownership and support of the CPQ (Configure, Price, Quote) system and maintaining accurate customer and sales data within Salesforce. ##### **What You Will Contribute:** - Provide comprehensive support to the Outside Sales team to help meet and exceed company sales goals. - Serve as a key internal point of contact to ensure excellent customer experience for all stakeholders. - Partner closely with the Marketing team on sales-related initiatives, campaigns, and materials. - Act as the primary owner of the CPQ (Configure, Price & Quote) system, including maintaining accurate customer and deal information in Salesforce. - Collaborate with Contracts and Project Management teams to ensure customer machine details, statements of work (SOWs), and shipment schedules are accurate and completed on time. - Support customers with technical inquiries by identifying, coordinating with, and following up with the appropriate internal resources. - Create machine tool layouts, including sizes, specifications, and weights, to support sales and project planning efforts. - Work with key stakeholders to ensure Statements of Work (SOWs) are properly created, communicated, and adhered to. - Coordinate scheduling and logistics related to hosting customers, including visits, demonstrations, and meetings. - Prepare deal sheets, pricing documentation, and product line pricing support as needed. - Demonstrate strong, proactive, and effective communication with both internal teams and external customers. - Maintain a high level of accuracy and attention to detail across all responsibilities. - Occasional travel may be required. ##### **Other Functions:** - Perform related duties as required **The duties listed above are intended only as illustration of the various types of work that may be performed.** **The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.** ##### **Qualifications and Competencies:** - College degree preferred. - Prior experience in a sales support, sales operations, or technical support role is strongly preferred. - Experience with Salesforce or similar CRM systems required. - Proficiency in Microsoft Office tools, including Outlook and PowerPoint. - Experience with CPQ systems strongly preferred. - SolidWorks experience is a plus. - Ability to quickly learn and become fully versed in key operating systems and internal tools. - Strong organizational skills with the ability to manage multiple priorities simultaneously. - Excellent written and verbal communication skills. - High attention to detail with a commitment to accuracy in all aspects of work. - Proficient math and analytical skills to support pricing and deal development. - Demonstrated technical aptitude and willingness to learn complex systems and product details. ##### What’s in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: - Competitive starting salary - Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and co…