Sales Marketing Mgr

## Description **JOB SUMMARY** Under the direction of the Director of Sales and Marketing, the Sales and Marketing Manager provides support and coordination of prospect information, resident move-ins, lead generation, marketing events and advertising with the goal of achieving and maintaining budgeted occupancy. **ESSENTIAL FUNCTIONS** Include the following. Other duties may be assigned as necessary. - Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction. - Tours prospective residents and assesses resident qualification; initiates and follows up with phone contacts and prospects on a regular basis. Responds to requests for information and incoming inquiries from prospective residents. - Evaluates customer needs and builds productive and trustworthy relationships. - Responsible for meeting established sales goals and having a focus of 100% occupancy by developing “out of the box” sales strategies and models. - Complete home visits and create follow up. - Maintains contact with waiting list and maintains written records of inquiries and phone contacts with prospects. Evaluates prospect data. - Closes sales and completes associated documentation, accepting deposits and processing paperwork through the business office as needed. - Assists with management of wait list prospects, utilizing established company marketing techniques. Inputs information on a timely basis into Sales and Marketing data base. - Responsible for prospect application process; maintains files, monitors required file information, and communicates with prospects as needed. - May attend advocacy and professional group meetings as outside marketing; identifies visits and markets to outside organizations; coordinates and hosts visits by groups to campus and participates in in-service events; promotes and maintains community relationships. - Coordinates and participates in marketing events, advertising and direct mail campaigns. Tracks pertinent data for marketing and advertising campaigns. - Prepares census, marketing and sales reports on a weekly, monthly and annual basis as assigned. - Work closely with Environmental Services department as accommodations get prepared for new residents. - Walks through the community with an eye for cleanliness and recognizes and reports all repair and housekeeping needs to the members of those departments. - Follows and ensures department safety standards, practice correct body mechanic techniques and participate in campus-wide safety programs. - Performs all duties in a safe and efficient manner. Wears PPE/safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor. **JOB REQUIREMENTS and QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. - Bachelor’s degree (B.A.) from a 4-year college or university; or 1-2 years related experience and/or training; or equivalent combination of education and experience. - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedures; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished…