Sales Manager

**Sales Manager** **Total Comp: $90,000 - $175,000** **Full-Time | Leadership Position** **Lead the Team That Drives Jolly's Growth** At Jolly Heating Air Plumbing and Electric, we're looking for an experienced **Sales Manager** to lead and develop our growing sales organization. This role is responsible for overseeing all sales positions across the company, including our **HVAC Comfort Advisors, Sewer Advisors, and Customer Solutions Advisors.** As Sales Manager, you'll create a culture of accountability, coaching, and continuous improvement while ensuring every customer receives an exceptional experience. If you're passionate about developing people, using data to drive performance, and building high-performing teams, we want to hear from you. **What You'll Do** - Lead, coach, and develop all sales team members across HVAC, Sewer, and Customer Solutions. - Help recruit, hire, onboard, and retain top sales talent. - Conduct regular one-on-one coaching, ride-alongs, and performance reviews. - Establish and monitor KPIs, close rates, average ticket, revenue goals, and conversion metrics. - Identify coaching opportunities through call reviews, field observations, and reporting. - Partner with department leaders to improve the customer journey from initial contact through project completion. - Develop ongoing sales training focused on communication, product knowledge, customer education, and ethical selling. - Ensure all sales processes and standards are consistently followed. - Foster a positive, competitive, and collaborative team environment. - Analyze sales trends and recommend strategies to improve performance and profitability. - Lead regular sales meetings, celebrate wins, and recognize individual and team achievements. **What We're Looking For** - Proven experience leading and developing successful sales teams. - Strong coaching and leadership skills with a passion for helping others grow. - Experience managing performance through KPIs and data-driven decision-making. - Excellent communication, organization, and problem-solving abilities. - Ability to build relationships across departments and inspire a culture of accountability. - Experience in home services, HVAC, plumbing, construction, or a related industry is preferred. - A servant leader who leads by example and aligns with Jolly's values. **Why Join Jolly?** When you join Jolly, you're joining a company that's committed to investing in its people just as much as its customers. Our commitment to culture isn't just something we talk about—it's something we measure. Our team recently earned a 93/100 Employee Engagement Score, placing us among the highest-performing trades companies in the nation. That means our employees are engaged, supported, and excited to build their careers at Jolly. **We offer:** - Competitive salary plus performance-based incentives - Medical, Dental & Vision Insurance - 401(k) with company match - Paid Time Off and paid holidays - Ongoing leadership development and professional training - Career growth opportunities within a growing organization - Employee appreciation events and an award-winning culture **About Jolly** For more than 40 years, Jolly Plumbing, Drains, Heating & Air has proudly served homeowners throughout Northern Kentucky and Greater Cincinnati. Our mission is simple: **Reimagining how the world experiences home services.** Everything we do is guided by our core values: - Do the Right Thing - Winners Work - Be the Name - Here to Serve - Win the Day - Don't Hesitate to Educate If you're ready to build exceptional teams, inspire high performance, and help shape the future of Jolly's sales organization, we'd love to meet you.