Sales Manager **General Listing/Not Specific to Location**

\*\*\*THIS LISTING IS GENERAL, NOT SPECIFIC TO LOCATION\*\*\* PURPOSE OF POSITION: Lead the Sales team and Setup team while growing the Sales and Finance department’s gross profits in accordance with the expectations set forth by the board while maintaining excellent customer satisfaction and culture. ESSENTIAL DUTIES AND RESPONSIBILITIES: including but not limited to the following KRAs: - CULTURE: Effectively manage and develop the culture and team members within the department with a focus on servant leadership, personal growth, promotion and retention. - BUSINESS EXECUTION: Manage the department’s business operations to ensure the achievement of expected business goals and results. - INVENTORY MANAGEMENT: Effectively manage unit inventory for a maximum return on company investments and minimal risk that result in increased profitability in alignment with company objectives. Culture: - Be an example of living the mission and core values. - Hold yourself, your peers and your team to the highest level of accountability with cleanliness, organization, and safety standards. - Optimize team member performance through effective ongoing evaluations, recognition, rewards and coaching management practices. - Using our core values: proactively and successfully hire, train, coach and retain all department team members. - Understand and reinforce the Mountain Motorsports mission statement. Greatly exceed expectations. We do the unexpected, we achieve excellence through teamwork and we constantly improve. - Be able to recite and teach effectively - Directly supervises the finance managers, sales staff, set up technicians, set up managers, and other support staff as needed. - Proactively and consistently recruit strong talent to counteract natural attrition. - Turnover quality candidates to other departments if you do not have current openings. - Proactively and consistently train salespeople on how to effectively sell and service customers: including approaching, negotiating, closing the deal and following up when necessary. - Manage retention of the team members within your department. - Use servant leadership principles to coach and grow the team. - Ensure sales team and direct reports successfully advance through the Compass Program. - Effectively use the Job Tracks system in accordance with company policy. - Reviews done consistently within the required schedule - Action plans created and implemented - Documentation sent to HR - Manage team member appearance and personal brands in accordance with the team member manual and MMS’s brand. - Ensure the highest level of safety standards are maintained. - Effectively coach on any safety related issues. - Accurately document safety related issues and/or near misses. - Include the GM on corrective disciplinary actions and submit support to Human resources in a timely manner. - Know when to and effectively communicate with Human resources when needed. - Actively manage team member retention. - Lose no more than one staff member per quarter through effective recruitment and leadership. - Direct and maintain exceptionally above average cleanliness and organization of the sales department and set up. - Maintain an ethical environment among team members that is always beyond reproach. - Regular predictable attendance during store hours is required to manage the sales team,finance and set up teams and other support staff. - Effectively communicate and collaborate with other departments. - Come to all meetings fully prepared. - Act in a way that clearly exemplifies the mission and values of MMS. - Maintained continued personal and professional development by completing all MMS required reading. - Effectively have crucial conversations that lead to growth and development. Business Execution: - Effectively establish the selling price of units as a part of desking the deals. - Effectively establish the purchase price of preowned units as a part of desking the deals. - Effectively manage CRM systems t…