Sales Engineer / Solutions Consultant

Sales Engineer / Solutions Consultant Our Approach Most engagement and public-meeting workflows are fragmented across four or five disconnected systems: agenda management, packet assembly, AV/streaming, public comment, captioning, and minutes. PublicInput unifies all of it on one platform so governments can run modern engagement and public meetings from a single, accessible source of truth. Our Meetings Suite handles agendas and packets, approvals, motions and votes, live and hybrid public comment, streaming and captioning, and accessible minutes - and shares a platform with our Engagement Suite, so pre-meeting comments and stakeholder data flow directly into the meeting record. About the Role The Sales Engineer / Solutions Consultant is the technical voice of PublicInput across the buying journey: leading discovery, designing solutions, running demos, and answering the hardest technical questions - and stays close enough to the customer through onboarding to make sure what we sold is what we deliver. This role is sales-first: most of your time is spent in pre-sales motion alongside our AEs, helping clerks, IT directors, communications leads, planners, and city/county managers see how our Engagement and Meetings products solve real problems. You’ll also wear a CX hat, partnering with Implementation and CSMs on complex go-lives, security reviews, and integrations. You’ll thrive here if you love talking to government customers, get energized by real-time domains (live meetings, AV, streaming, accessibility), and actively use AI to move faster. What You Will Do Lead technical discovery, demos, design sessions, and proof-of-value engagements across our Engagement Suite, Meetings Suite, API tools, and advanced configurations. Translate customer needs into clear, value-based narratives: mapping outcomes to priorities like SB707, accessibility (WCAG/ADA/Section 508), and open-meeting requirements. Own technical sales artifacts: solution designs, integration diagrams, security questionnaire responses, RFP technical responses, and customer-facing documentation. Multi-thread the technical buyer (IT, security, clerk, AV/streaming) alongside the economic buyer in partnership with Account Executives. Serve as the technical bridge from sale to delivery: partnering with Implementation and CSMs on complex go-lives, technical health checks, executive QBR prep, and de-escalations that risk renewal or expansion. Use AI coding assistants and agentic tooling (Claude Code, Cursor, Copilot) to navigate the PublicInput product, prototype integrations, and produce well-formed specs and tickets. Investigate how customer external systems behave (agenda management, legislative workflow, AV/streaming, CRM, SSO, ERP, data warehouses) so we can adapt or integrate cleanly. Partner with Engineering and Product to scope and deliver workable solutions - and feed structured field observations back into the roadmap. Develop reusable assets: demo flows, configuration playbooks, technical battlecards, integration patterns - that scale your impact across the AE team. Skills and Experience Professional Qualifications 3+ years as a Sales Engineer, Solutions Consultant, Solutions Architect, or similar customer-facing technical role with experience leading discovery, demos, and technical close motions. Proven success supporting net-new and expansion SaaS sales, ideally into state, local, or federal government, transit, or other public-sector buyers. Strong technical fundamentals: comfortable with production code and modern web architectures. Familiarity with our stack (ASP.NET, C#, MSSQL, React/JS, Azure) a plus; language-agnostic candidates welcome. Experience with real-time product domains: meeting/conferencing software, AV systems, live streaming, telephony/SIP, WebRTC, SignalR, or similar event-driven architectures. Hands-on proficiency with AI coding assistants and agentic tooling for codebase exploration, integration prototyping, and synthesis. Comfort representi…