Sales Development Representative

Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service. As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. We are now leading the way in using Large Language Models (LLMs) to transform customer service- again. If you're excited by AI, ChatGPT, LLMs and want to make an impact with other great technologists and strong go-to-market leaders, then look no further. We've grown our team by 3x, increased revenue by 4x, and were named a top enterprise AI company by The Information. We currently serve Fortune 500 customers, run millions of AI calls per month in production, and are increasing our footprint globally. Replicant is gaining traction with customer service organizations across the B2B sector in Retail, Insurance, Travel, Financial Services, Healthcare, and more. We are looking for an experienced BDR who can source enterprise deals involving multiple stakeholders in Customer Service, IT, and Operations. As a Sales Development Representative, you will research, prospect, and create new pipeline opportunities, playing a key role in shaping the future sales culture at Replicant. This is a full-time, fully remote role. **What You’ll Do** - Build and maintain a strong sales pipeline through outbound calling, linkedin and email campaign and strong objection handling - Research, prospect and scheduled qualified meetings - Prepare detailed meeting prep documents to support Account Executives deliver impactful first impressions - Consistently share insights and observations with cross-functional teams to continuously improve strategies - Meet daily activity KPIs and consistently exceed quarterly quota goals, contributing to overall pipeline growth **What You'll Bring** - 2+ years as a BDR/SDR or other relevant sales/customer-facing sales role (B2B SaaS is preferred) - Exceptional written, verbal and presentation skills - Results-driven mindset with a strong hunter mentality - Energetic, self-motivated attitude with a focus on action and execution - Tech-savvy, ability to understand complex technology and translate it to customer benefits - Excited by the fast-paced, ever-evolving nature of a high-growth tech startup **For all full-time employees, we offer:** 🌴 **In-person connection that counts**: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ **Tech & learning stipend**: Conferences, books, courses — interested? We’ll fund them **📍 Remote by design**: We’re distributed — no guilt about life events, we trust you to manage your calendar 🏋️ **Health & wellness**: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 **Compensation that matches your impact**: competitive salaries in the company you’re helping to build **📈 Equity with upside**: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company **Our Values** Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. **Blade Runners:** We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. **Bread Makers:** We are humble and strive toward an egalitarian culture. No tas…