Sales Coordinator

**JOIN OUR TEAM!** ***We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")*** **At OHM, we are:** - A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. - Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. - Seeking supportive, collaborative, detailed-oriented people to join our team! **At OHM, we offer:** - 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! - Health, Dental, Vision & Life Insurance - Paid Time Off, including Paid Parental Leave - Growth Potential and Career Advancement - Hotel/Restaurant Travel Perks & Discounts! ***Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!*** **Now Hiring: Sales Coordinator** **Location: Moxy Springfield Downtown** **Essential Responsibilities:** - Answer telephones in a professional and timely manner. - Greet clients/guests as they arrive at the property or sales office; obtain pertinent information for the sales manager(s). - Serve as a point of contact for clients regarding event details, room blocks, or general inquiries. - Assist with hotel tours for drop-in guests when needed. - Communicate client requirements internally to ensure information is accurate between client and hotel staff. - Coordinate with clients to collect information and ensure all details are accurately reflected in contracts and Banquet Event Orders (BEOs). - Manage event details including room layouts, timelines, menu selections, and support day-of execution to ensure client expectations are met. - Maintain sales files, group information, rooming lists, contracts, and client evaluation letters post-event. - Maintain positive relationships with local civic groups and companies. - Arrive on time for scheduled shifts and maintain professional appearance standards. - Adhere to all company policies and procedures related to the position. - Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. - Perform other related duties as required. **Skills & Abilities:** - Strong leadership, time management, organizational, and communication skills. - Ability to identify and resolve problems efficiently. - Excellent verbal and written communication skills. - Ability to deliver results. - Ability to motivate and work effectively with diverse personalities while maintaining tact and diplomacy. - Ability to multitask and prioritize. - Experience with relevant brand-specific PMS (e.g., Delphi, Opera) or CRM systems. - Proficiency in Microsoft Word, Excel, and related computer applications. - Ability to present professionally and persuasively to individuals and groups. - Strong product and service knowledge. - Self-motivated with confidence, energy, and enthusiasm. - Ability to interact with all levels of customers and hotel management. - Promote teamwork, collaboration, and strong working relationships with leadership and teams. - Adaptability to change and ability to foster an environment conducive to change. - Ability to work under pressure and meet deadlines. **Education & Experience:** - Bachelor’s or associate degree preferred (Hospitality Management degree highly preferred) or equivalent relevant experience. - Prior sales experience is a plus but not required. - Valid driver’s license and proof of current vehicle insurance required. - Reliable transportation for regional travel, including vehicle or air travel to various locations and conferences. **Hours:** - Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. **Physical Requirements of the Position:** - Light Work: Exerting up to 40 pounds of force occasionally (up to 1/3 of the t…