Sales Associate

**Sales Associate** **Location: Phoenix, AZ - Biltmore Park** **Job Type:** Part Time **Compensation:** $16 per hour **Schedule/Availability:** · Must be available and able to work weekends (sat AND sun) regularly. · Must have availability to work a minimum of 4 days per week. · Must be able to work 16 hours per week on average, with the ability to flex to 24 hours. · Must be available to work during Clinic Operating Hours (as posted on website \*subject to change). · You must be able to commit to a schedule made 60 days in advance. **Ability to commute/cover other clinics:** Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. **ESSENTIAL FUNCTIONS** **Sales & Client Experience** · Lead by example in achieving daily sales and conversion goals. · Deliver exceptional client service by educating clients on products, memberships, and treatments. · Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up. · Reinforce Skin Laundry’s service standards and brand values during every client interaction. **Operational Execution** · Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness. · Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts. · Ensure cleanliness, organization, and merchandising standards are consistently met. · Execute operational checklists and compliance tasks as directed by the ACM or CM. **Team Support & Peer Leadership** · Provide on-the-floor coaching and real-time feedback to Sales Associates. · Support onboarding and training of new team members under ACM/CM guidance. · Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate. · Foster a supportive, inclusive environment that encourages collaboration and growth. **Compliance & Safety** · Follow and reinforce all operational policies and loss prevention procedures. · Report any safety, compliance, or operational concerns promptly. · Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect. **MARGINAL FUNCTIONS** · Participate in regional meetings, trainings, or team events as assigned. · Assist with in-clinic activations, promotional events, or marketing initiatives. · Provide occasional coverage for peer shifts to ensure continuous operations. **REQUIRED KNOWLEDGE, SKILLS, & ABILITIES** **Technical & Operational** · Intermediate knowledge of retail operations, POS systems, and cash handling. · Familiarity with Zenoti or similar scheduling and sales software. · Strong product knowledge and passion for skincare and client education. **Interpersonal & Leadership** · Advanced interpersonal skills with the ability to coach peers and foster teamwork. · Strong communication and problem-solving abilities. · Reliable, proactive, and accountable in daily execution. **Experience & Education** · Minimum 1–2 years of retail, hospitality, or service experience required. · Leadership or keyholder experience preferred. **You must be at least 18 years of age to apply** **Travel as an Opportunity** Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. **Flexibility as a Strength** This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives. **In-Person Connections** The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. **Employee Benefits & Perks:** · Skin Laundry Employee Treatment & Product Discount Program. **5 ways we give back to YOU** **We are committed to your growth** You ar…