Sales Associate - San Diego Harley-Davidson

## Company Description **San Diego Harley-Davidson® is known for its year-round perfect weather, diverse scenic routes, and large motorcycle community, which is optimal for our Harley-Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.** ## Job Description The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling, and follow-up. Income potential between $50 - 95K annually. **Duties and Responsibilities:** - Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers. - Determine each customer’s vehicle needs by asking questions and listening. - Demonstrate vehicles (includes test drives). - Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty. - Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals. - Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses. - Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers. - Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule. - Attend sales meetings and training offered by the dealership and the manufacturer. - Maintain a prospect development system. - Maintain an owner follow-up system that encourages repeat and referral business. - Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively. - Understand the terminology of the automobile business and keep abreast of technological changes in the product. - Know and understand equity and values and be able to explain depreciation to the customer. - Know and understand the federal, state, and local laws which govern retail auto sales. - Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department. - Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications **Qualifications:** - High school diploma or the equivalent. - Ability to read and comprehend instructions and information. - Valid in-state driver’s license with motorcycle endorsement / must be able to obtain upon hire. - Professional personal appearance. - Excellent communication skills. - Ability to sell a minimum quota according to dealership standards. - All applicants must be authorized to work in the USA. - All applicants must perform duties and responsibilities in a safe manner. - All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license. ## Qualifications **Perks & Benefits:** - **Medical, Dental & Vision Insurance** - **401(k) with Company Match** - **Paid Time Off, Increases with Tenure** - **Closed on Thanksgiving & Christmas** - **Employee Pricing on Vehicles, Parts & Service** - **Free & Discounted Gym Memberships** - **Travel Discounts on Hotels, Flights & Rentals** - **OEM Certification & Paid Manufacturer Training Opportunities** - **Career Growth within a Fortune 500 Company** ## Additional Information All your information will be kept confidential according to EEO guidelines.