Sales Associate II, Presidio Visitor Center & Fort Point (Full-time w/ benefits)

**Sales Associate II, Presidio Visitor Center & Fort Point** **Organization Description:** Since 1981, the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service, collaborating with the Presidio Trust, partners, donors, and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties, north and south of the Golden Gate Bridge, and includes iconic places such as Muir Woods National Monument, Fort Point National Historic Site, Alcatraz Island, Crissy Field, Mori Point, Lands End, and the Presidio of San Francisco. The Parks Conservancy engages at the intersection of national park sites, local communities, social justice, and climate resilience. Collaborating with partners, our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders, caretakers, ambassadors, and educators, all working to connect people to parks, in support of our vision ***Parks for All Forever***. Join us. **Department Description:** The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks, providing visitor information, orientation, and other direct services. Conservancy Interpretive Centers provide educational, functional, and proprietary park merchandise along with changing park exhibits. The department develops park books, maps, and interpretive and branded products, manages warehousing and distribution, operates the Muir Woods Fee Collection program, and develops and operates the Conservancy’s online sales and wholesale programs. Interpretive Centers include Alcatraz Park Stores, Muir Woods Visitor Center, Lands End Lookout, Warming Hut, Fort Point Park Store, Golden Gate Bridge Welcome Center, and Presidio Visitor Center. **Position Overview:** This is a non-exempt, benefitted, regular position of 40 hours/week. This is a Sales Associate II role (distinguished from Sales Associate due to having oversight for staff of SAI and greater complexity of store operations). The Sales Associate II is responsible for supporting management by delivering outstanding visitor services, selling interpretive merchandise and books to help achieve sales goals, maintaining the visual, store, and merchandising standards, assisting with inventory management, cash and safe handling, the opening and closing procedures, and completing other tasks and duties as directed by Managers. Additionally, this role will be trained and able to provide information about park history and trails, San Francisco landmarks, modes of public transportation, and the GG Parks Conservancy. All candidates must be willing to work a flexible schedule that may include both weekend days and holidays. Schedules may vary by site and by season. **Reports To:** Retail Manager I and Assistant Manager I # **Essential Functions and Responsibilities:** - Assist the managers in overseeing daily sales operations and inventory management for both the Presidio Visitor Center and Fort Point Store. - Key role in helping store and staff achieve daily, weekly, and monthly sales goals. - Assist Managers in all aspects of daily operations, cash handling and reconciliation, addressing visitor issues/concerns, running sales floor and supervising staff, inventory, merchandising, store cleanliness and maintenance, and zone/break scheduling. - Must be able to operate independently at all times, especially with opening, closing, and cash handling procedures for the Fort Point Store. - Keep informed about Golden Gate National Park sites, events, activities, and developments. - Maintain positive and respectful relationships with all partners including the Parks Conservancy colleagues, National Park Service, Presidio Trust, etc. - Check, review, and respond to (if applicable) personal Conservancy emails on scheduled shifts. Cascad…