Sales Admin - Regional Account Manager

OVERVIEW The Regional Manager’s focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market. RESPONSIBILITIES Service existing accounts, obtain orders, establish new accounts by planning and organizing daily work schedule to call on existing or potential customers Adjust content of sales presentations by studying the customer type and competitive environment Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service Submit orders to customer service by referring to part numbers and agency purchasing guidelines Keep management informed by submitting activity and results reports. Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI’s and optimize performance. Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition. Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Respond to customer inquiries within 24 hours Recommend changes in products, service, and policy by evaluating results and competitive intelligence Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor’s catalogs, establishing personal networks with key customers and vendors Contribute to team effort by accomplishing related results as needed Perform other duties as assigned by Management Reports directly to VP of Sales or Regional Sales Director Manages regional sales budget QUALIFICATIONS Must live in Northern New England, Maine, Vermont, New Hampshire or select counties in Northern MA Customer Service Meeting Sales Goals / Closing Sales Territory Management Negotiation Two or more years of law enforcement or emergency services sales experience Four (4) year degree or equivalent experience in Business Sales and Marketing Law Enforcement / Military Experience a plus Average at least 12 physical sales calls per week Set up at least two (2) regional vendor demonstrations per year Ability to present information to individual or groups and to communicate effectively Ability to handle and complete multiple projects within deadlines Must be able to meet sales goals and able to generate and close sales Must be skilled with personal computers, MS Office products and the Internet Detail and result oriented Ability to accomplish tasks and processes accurately and completely Ability to facilitate the flow of work for a process or a procedure Ability to actively participate as a member of a team to move toward the completion of goals Ability to adhere to Company policies and procedures Ability to adhere to Company safety policies and procedures Must be able to present a clean, professional image Must be able to keep work environment clean, presentable, and safe Ability to pass criminal background check Must have a record of stability with employment history Must maintain a reliable personal vehicle Must have an 'owners not renters' mentality