Safety and Security Manager - Clarksville

The Safety and Security Manager manages and directs the operations of an assigned shift within the Vanderbilt University Public Safety (VUPS) Department by serving both the Vanderbilt University Medical Center (VUMC) and the Vanderbilt University community. Reporting to the Safety and Security Director, this leadership role involves developing and mentoring VUPS security personnel and supervisors, ensuring the consistent delivery of high-level service. The Manager drives departmental excellence by fostering strategic relationships across the VU and VUMC communities and contributing to continuous improvement through the review and implementation of enhanced departmental policies and procedures. **About the Work Unit:** Vanderbilt University Public Safety (VUPS) is led by the Office of the Senior Associate Vice Chancellor/Chief of Police in the Division of Administration. VUPS is a dedicated team of over 400 professionals united by a shared commitment to fostering a safe, secure, and welcoming environment for all in the Vanderbilt community, as well as the Vanderbilt University Medical Center. Organized into several specialized units, our department includes commissioned officers, security professionals, and skilled administrative staff—all working collaboratively to uphold the highest standards of community-based policing. **Key Functions and Expected Performance:** Operational Leadership & Oversight - Provide strategic and tactical leadership for a designated security unit or shift, optimizing staffing, resource allocation, and performance outcomes. - Develop, maintain, and adjust shift schedules to ensure continuous and efficient coverage. - Lead routine audits and inspections of personnel, equipment, and processes to guarantee compliance with departmental standards. - Review and authorize all supervisory reports and documentation, ensuring completeness and adherence to required standards. - Maintain comprehensive operational records and data; conduct research to prepare strategic proposals and contingency plans. - Serve as operational backup for shift supervisors during critical staffing needs or emergencies. **Personnel Management & Development** - Oversee the comprehensive training and professional development of all direct reports, including Weapons Detection Specialists and Community Service Officers. Training includes field and classroom instruction on weapons detection systems and related equipment. - Execute all aspects of personnel administration, including: - Validating and approving time sheets and payroll submissions. - Reviewing and approving time-off requests, managing leave of absence processes, and ensuring compliance with all organizational policies. - Serving as the delegate for payroll/time approval in the absence of the shift supervisor. - Lead the performance management process: conduct formal performance evaluations, facilitate performance management conversations, and provide constructive feedback to direct reports. - Coach and mentor staff to enhance engagement and performance. Lead corrective action and counseling sessions as needed, including conducting preliminary investigations into employee misconduct and recommending disciplinary actions in alignment with HR and departmental guidelines. - Participate actively in the recruitment and selection process for new hires, including conducting interviews and providing hiring recommendations. **Operational Response & Service Delivery** - Oversee and manage the execution of service-oriented operations: - Ensure timely and effective emergency response (fire, medical, etc.). - Supervise building security checks, directed patrols, and bi-weekly emergency phone testing. - Manage and coordinate responses for vehicle access services, motorist assistance, and security/personal safety escort requests. - Oversee secure transport services for psychiatric patients and ensure strict collaboration with medical personnel and compliance with all safety protocols. - Imple…