SaaS & Enterprise Application Manager (NY)

Position Title: SaaS & Enterprise Application Manager (NY) Entity: KBRA Holdings, LLC Employment Type: Full-time Location: New York, New York Summary/Overview: KBRA is seeking an experienced, hands-on SaaS & Enterprise Application Managerto lead, mature, and scale its Business Applications function within our Infrastructure department. This role is responsible for leading and evolving KBRA's Business Applications practice and enterprise application portfolio. The position will own the strategy, governance, lifecycle management, and day-to-day operation of KBRA's SaaS and business application ecosystem, while serving as a key technology partner to business stakeholders across the firm. This is not a developer or product manager role. As KBRA continues to expand its SaaS footprint, the Business Applications function is expected to play an increasingly strategic role in evaluating, onboarding, integrating, governing, and optimizing enterprise applications across the organization. This role will establish Business Applications as KBRA's center of excellence for SaaS platforms, enterprise applications, identity integrations, and application governance while building the processes, operational visibility, and business partnerships necessary to support that growth. This is a highly hands-on leadership role where the manager is expected to actively contribute to engineering, administration, troubleshooting, integrations, and project delivery while simultaneously driving strategy, governance, operational maturity, and team development. The ideal candidate is a proactive technical leader who does not wait for detailed direction, but instead assesses the environment, identifies priorities, creates plans, communicates clearly, and drives execution. This individual should be capable of building visibility into the team's work, developing operational metrics, creating technology roadmaps, and translating business needs into scalable technology solutions. This role will participate in team on-call rotations. Occasional travel to other KBRA offices may be required based on operational and project needs. About the Job : The SaaS & Enterprise Application Manager will own and lead the management of KBRA's SaaS platforms and enterprise application ecosystem. This includes platforms such as Microsoft 365, Slack, Zoom, Box, Atlassian products, learning management systems, compliance and communication platforms, document and content management systems, and other business-owned or enterprise SaaS applications. The role will partner closely with business groups such as Legal, Compliance, Finance, Product, Information Security, Infrastructure Engineering, Endpoint Engineering, IT Support, and other stakeholders on application selection, onboarding, configuration, integration, governance, lifecycle planning, and long-term ownership strategies. Success in this role requires a leader who can balance strategic planning and people leadership with direct technical execution. This is not a role where responsibilities can be delegated entirely to others. The manager is expected to remain deeply involved in the technical and operational work of the team while helping build a mature, scalable Business Applications function. About You : Key Responsibilities : Leadership, Strategy, and Portfolio Management Lead and evolve KBRA's Business Applications function, establishing the strategy, operating model, and roadmap for enterprise applications and SaaS platforms. Own KBRA's enterprise application portfolio, including application inventory, ownership models, governance standards, lifecycle management, vendor relationships, operational risk oversight and opportunities for consolidation, rationalization, and modernization. Develop and maintain roadmaps for SaaS governance, identity integrations, automation, operational maturity, and application modernization. Establish operational metrics, reporting and portfolio insights that provide visibility into application heal…