Route Service Manager

**UniFirst** is **HIRING** *for* **ROUTE SERVICE MANAGER** **Working Territory/Location: LEBANON, NH** - **Salary Annually = $65,000 (plus Car Allowance)** - **Paid Weekly** - **Full-Time Hours - Schedule will vary** - **MONDAY thru FRIDAY (8 am - 5 pm)** - **Weekends OFF** - **Cell Phone Allowance** - **Gas Card** **Route Service Manager:** - **UniFirst** is seeking a **Route Service Manager** to join our team! - The **Route Service Manager** will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family-owned businesses to major corporate locations. - This is an entry-level management position for a career-minded individual interested in advancement. **What’s in it for you?** - **Training:** Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. - **Career Growth:** You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. - **Culture:** Our family culture is what makes UniFirst an organization that stands out from the rest. - **Diversity:** At **UniFirst**, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. **What you’ll be doing:** - Oversee the training and development of a team of Route Service Representatives - Respond to service requests - Negotiate customer contract renewals - Build strong relationships with your customers and team - Work closely with all other leadership and management team members to provide the best customer service and product programs - Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty. **Qualifications:** - A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer - Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles - An individual ready to learn and work to become a customer service and loyalty expert - High school diploma or GED, some college is a plus - 21 years of age - Valid non-commercial driver’s license in the state of residence - Reliable transportation - Must meet pre-employment DOT physical requirements - Physically capable of lifting up to 50 pounds - Communication and language skills - Basic computer proficiency - Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Job Type: Full-time Benefits: - Dental insurance - Life insurance - Paid time off - Vision insurance Work Location: On the road Benefits: - Dental insurance - Life insurance - Paid time off - Vision insurance