Ritual House positions focus on delivering results in their domain. This page aggregates open Ritual House roles and what employers typically expect.
Morning Front Desk Host/ess JOB POSITION DESCRIPTION: We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's needs during their visit. Our front desk host/ess needs to be friendly and personable. Front desk host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant. RESPONSIBILITIES: - Greet and interact with guests in a warm, friendly and professional manner - Provide exceptional service by listening, communicating and responding to guest’s needs - Use computer system to check in/ out guests and make reservations for guests - Be able to answer phone calls, and execute all front desk operations - Know all safety, security and emergency procedures - Communicate guest information to food servers, server assistants and bartenders QUALIFICATIONS: - History as a front desk or related hospitality experience - High School Diploma/ GED - 1+ years’ customer service experience required - Familiarity with computer or restaurant software (training will be provided) - Ability to communicate in person and on the phone - Organized and detail-oriented - Ability to work in fast-paced environments - Customer service experience BENEFITS: - growth opportunities available Compensation: $16.00 - $22.00 per hour
Salary estimate
$16 – $22/yr
Provided by the employer.
Skills for this role
Security
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