Revenue Lead, Self-Storage

About SafeLease At SafeLease, we're rethinking how P&C insurance is sold in an age of technological change. We believe the industry's biggest inefficiencies aren't technical problems — they're structural ones. And we're building the team to tackle them. SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide. We're a team of 70, growing over 100% annually, and we've done it without sacrificing profitability or culture. Here, you'll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person's work is visible. If you're looking for a place to sharpen your craft alongside people who take their work seriously, you'll fit right in. ABOUT THE ROLE We’re looking for a revenue leader to own all distribution, servicing, and customer success across SafeLease’s full suite of self-storage insurance products — tenant protection, tenant insurance, and specialty property & casualty. You will run the commercial engine of the business unit, responsible for how our products reach the market through both our direct-to-operator channel and our growing network of retail agents and brokers, how partners and customers are served day-to-day, and how we retain and expand relationships over time. This role sits within the Storage Products business unit alongside the General Manager. You’ll work cross-functionally with our CRO’s sales organization, our CMO’s product marketing team, and our CIO’s insurance product group — but your accountability is to the vertical’s revenue number and the health of its customer base. SafeLease recently opened its specialty P&C program to independent retail agents and brokers nationwide, and the Revenue Lead will scale this channel alongside our established direct distribution to operators. WHAT YOU’LL OWN Distribution: - Design and execute the distribution strategy across all self-storage insurance products (tenant products and commercial P&C), spanning both the direct-to-operator channel and the retail agent/broker network. - Own and grow the retail agent and broker channel launched in 2026, including producer onboarding, activation, and ongoing relationship management. - Identify, develop, and manage relationships with key distribution partners such as facility management companies, REITs, aggregators, technology platforms, and independent insurance agencies. - Collaborate with the centralized Sales and Marketing teams to align pipeline generation with vertical-specific positioning and messaging. - Build and optimize the distribution mix across direct and agent channels to balance growth with unit economics. Servicing: - Own the end-to-end servicing experience for storage insurance customers and distribution partners. - Ensure onboarding, policy administration, and ongoing support meet or exceed expectations at scale. - Build and manage the servicing team and operational workflows, working with Technology to automate where possible. - Monitor servicing KPIs (response time, resolution rate, partner NPS) and drive continuous improvement. Customer Success: - Drive net revenue retention through proactive account management, upsell, and cross-sell. - Build a success function that identifies at-risk accounts early and intervenes effectively. - Develop the playbook for expanding wallet share within existing storage operator relationships. - Serve as the voice of the customer back into the business unit, informing product impro…