Revenue Enablement Lead, Professional Services

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. Job Summary: The Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business. Key Responsibilities: - Strategic Program Development: Design and deliver comprehensive enablement programs, including onboarding for new hires and ongoing training for the entire Professional Services team. This includes creating training on technical skills, product knowledge, and communication strategies. - Proactive Planning and Execution: Utilize a backward-planning approach to anticipate future enablement needs and ensure training is ready well in advance of product launches or process changes. This role is responsible for driving initiatives to completion and preventing historical issues with projects stalling. - Cross-Functional Liaison: Serve as a primary point of contact between the Professional Services team and other departments, including Product, Marketing, and Revenue Operations. Ensure the Professional Services team is kept informed of any business changes that may impact their work and effectively communicate the team’s needs to other groups. - Content and Resource Management: Collaborate with subject matter experts (SMEs) to transform their knowledge into structured, digestible training materials. Work closely with internal stakeholders to ensure all internal documentation, forms, and processes are up-to-date and easily accessible. - Facilitation and Communication: Act as an exceptional facilitator, leading training sessions and workshops with passion and clarity. Establish a weekly communication cadence with Professional Services leadership to provide project updates and discuss upcoming initiatives. Maintain a project management dashboard to ensure visibility and accountability for all ongoing projects. Qualifications: - Experience: 3+ years in an enablement or learning and development role, preferably with a focus on technical or post-sales teams. Skills: - Exceptional Communication & Facilitation: Proven ability to communicate complex topics clearly and facilitate engaging training sessions. - High Proactivity: A self-starter who anticipates needs and drives projects forward without constant direction. - Strong Organizational Skills: Highly organized with a methodical approach to project management and planning. - Traits: A passion for enabling others, a collaborative spirit, and a demonstra…