Retirement Benefit Specialist (Bridgeton, MO)

**Retirement Benefit Specialist (Bridgeton, MO)** **Position Summary** Help members through one of life's biggest milestones—retirement. As a Retirement Benefit Specialist, you'll guide members through retirement and beneficiary application processes, ensure benefits are processed accurately, and provide exceptional customer service in a supportive, team-oriented environment. **What You'll Do** - Review retirement and death benefit applications for completeness. - Contact applicants to obtain missing information. - Answer member questions regarding retirement eligibility and payment processes. - Coordinate with vendors to process benefit payments. - Maintain accurate records and documentation. - Provide outstanding customer service while managing multiple priorities. - Support audits, reports, and ongoing process improvements. **We're Looking for Someone Who** - Is detail-oriented and highly organized. - Enjoys helping people. - Can multitask in a fast-paced office. - Communicates professionally. - Has strong problem-solving skills. - Works well independently and on a team. **Qualifications** - High school diploma or equivalent required. - Administrative, customer service, financial services, or retirement experience preferred. - Microsoft Office proficiency required. - No retirement administration experience required—we provide training. - Regular and predictable attendance is an essential function of this job. **Work Schedule -** Full time. Monday - Friday, 7:30am - 4:30pm. Required in office (no at-home days). **Competitive Benefits and Compensation Package** - 15 days Paid Time Off (PTO) during first full calendar year - 12 paid holidays - Medical, dental, and vision insurance, with option for dependent coverage - Company-paid basic life, short-term disability, long-term disability, and AD&D insurance - 401k with employer match - Flexible spending accounts - Tuition reimbursement program - Career development opportunities - Referral bonus for successful candidates - Annual opportunities for increases **Pay** Hourly rate ranges from $18.00 - $20.00. Actual rate dependent on location, skills, education, experience and other business factors. **Our Culture** BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values: - Collaboration: working together across 31 locations to achieve the best for the company and our clients - Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues - Integrity: doing what we say we will do. Upholding strong ethical and moral principles **ADA & EEO** ***Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.***