Retail Team Member - 3 Locations

# Join the Kilwins Retail Team! ### Petoskey • Harbor Springs • Kilwins Chocolates Kitchen (KCK) **Part-Time Opportunities | Starting at $15.00/hour + Tips** ## Looking for a part-time job you'll actually enjoy? Join a team where you'll receive **paid training**, earn **$15.00/hour plus tips**, enjoy a **50% employee discount**, and spend your day creating memorable experiences for guests from around the world. ### Current Hiring Priorities - Immediate openings for dependable team members **18+** available to work **evening closing shifts** - Part-time team members with **weekend and holiday availability** - Seasonal opportunities at our **Harbor Springs** location No retail experience? No problem. If you're dependable, enjoy working with people, and are ready to learn, we'll teach you everything you need to succeed. * * * # One Team. Three Unique Locations. When you join Kilwins, you're joining **one retail team** serving guests across three Northern Michigan locations. ### Kilwins Chocolates Kitchen (KCK) – Petoskey Our **flagship location**, where handcrafted chocolates, caramel, brittle, fudge, and other Kilwins favorites are made fresh while welcoming guests from around the world. ### Downtown Petoskey Our historic downtown retail store featuring premium ice cream, handcrafted confections, gifts, and one-of-a-kind guest experiences. ### Harbor Springs Our beautiful seasonal waterfront location, open approximately **May through September**, serving both our local community and summer visitors. During the interview process, we'll learn about your availability, interests, and experience to determine the location that's the best fit. Many team members also enjoy opportunities to work at more than one location as business needs change throughout the year. * * * # Who We Are Since 1947, Kilwins has been creating handcrafted chocolates, premium ice cream, and unforgettable memories for generations of guests. Our purpose is simple: **Create enjoyment and make people happy.** Whether we're serving a family on vacation, celebrating a birthday, or helping someone pick out the perfect box of chocolates, we believe the little moments matter. Our team lives by three simple values: - **Treat others the way you want to be treated.** - **Do your best.** - **Have fun.** If those values sound like a place where you'd enjoy working, we'd love to meet you. * * * # What You'll Do Every shift is a little different, but you can expect to: - Welcome every guest with a genuine smile. - Scoop premium ice cream and create delicious desserts. - Assist with handcrafted chocolates, fudge, caramel, and other Kilwins favorites. - Share the Kilwins story and confidently recommend products. - Accurately operate the register and process transactions. - Restock merchandise and keep displays looking their best. - Help maintain a clean, organized, and food-safe environment. - Work together with your teammates to create memorable guest experiences. * * * # Who Thrives Here You'll probably love working at Kilwins if you: - Enjoy staying busy and don't like watching the clock. - Naturally smile and enjoy talking with people. - Take pride in doing things the right way. - Like learning new skills. - Appreciate a workplace where teamwork matters. - Are dependable and show up ready to contribute. - Stay positive—even during the busiest summer days. - Enjoy making someone's day just a little sweeter. * * * # What to Expect This is an active retail position. Team members should be comfortable: - Standing and walking throughout most of their shift. - Frequently lifting up to 25 pounds and occasionally up to 50 pounds with assistance. - Working in a fast-paced environment, especially during our busy summer season. - Following food safety and cleanliness standards. - Working a flexible schedule based on business needs. **Weekends, evenings, and holidays are an essential part of this position.** Our busiest times are when families and visitors are making memories together…