Retail Team Leader - Full Time

***Retail Team Leader - Full Time, Hourly*** ***Our mission is to Change Lives through the Power of Work!*** - Family-friendly hours - Flexible schedule - Paid Time Off & paid holidays - Closed on major holidays - Employee discount - Caring & Inclusive culture - Supports a great cause! Primary Responsibility: - Assist store management with the execution of daily operations of a retail store, excluding personnel issues. Job Functions: - Assist store management with the following job functions. - General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc. - Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis. - Overseeing all personnel, clients and volunteers assigned to the retail store. - Directing training. - Enforcing store procedures ad GIWM policies on a day-to-day basis. - Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary. - Enhancing security and loss prevention. - Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to. - Perform job functions of a Lead Cashier, Retail Associate, as required. Education: - High school diploma or equivalent required. Experience: - Minimum of one year experience in retail operations required. Work Conditions: - Inside generally 100%, however, may include outside work on occasion. - Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required. - Available and on call for emergency situations at stores. - Use of personal vehicle to conduct agency business, as needed. - Some travel required for off-site meetings and coverage at other stores. Core Competencies: - Demonstrate accuracy with accounting and book keeping. - Handle customer complaints in a courteous and responsible manner. - Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training. - Demonstrate ability to think independently in supervisor's absence. - Meet production goals. - Demonstrate quality control and accuracy with sorting and pricing guidelines. - Kaizen principles: follow 6S Checklist, procedures, signage and layout. - Maintain a good driving record, valid insurance, valid driver license. - Maintain a valid powered industrial truck license, when required.