Retail Sales Associate, San Francisco Union Square - Part Time

**Be part of an amazing story** Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. **Job Overview** As a Retail Sales Associate, also known as a Sales General Utility colleague, you are an integral part of bringing the Macy’s magic, and the Macy’s shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macy’s merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. **What We Can Offer You** Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. *Some additional benefits we offer include:* - Merchandise discounts - Performance-based incentives - Annual merit review - Employee Assistance Program with mental health counseling and legal/financial advice *Access the full menu of benefits offerings* [*here.*](https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf) **What You Will Do** - Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience. - Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer. - Offer options and solutions to customers to complete the sale. - Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement. - Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items. - Maintain department recovery standards, including selling floor and fitting rooms. - Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. **Skills You Will Need** **Product Knowledge:** Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices**.** **Communication:** Comfortable communicating with customers virtually, via phone, and in person. **Sales:** Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. **Technology:** Utilize point of sale technology and applications to help in selling and fulfilling customer orders. **Continuous Learning:** Self-driven to keep up with product knowledge and trends and stay current with all training through Mac…