Retail Program Supervisor

## Overview # **Retail Program Supervisor – Indianapolis** ### **Lead 9 Retail Locations | Company Vehicle Provided | Home Depot & Costco Programs** **Are you a retail leader who thrives in the field, develops high-performing teams, and enjoys making an immediate impact?** Max Service Group is looking for a **Retail Program Supervisor** to oversee our growing retail partnerships across **nine Home Depot and Costco locations** throughout the Indianapolis market. This is an excellent opportunity for an experienced retail leader ready to move beyond managing a single store and take ownership of multiple locations, multiple teams, and a growing business. You'll spend your time coaching retail representatives, supporting store performance, recruiting top talent, partnering with retail management, and ensuring every location delivers an outstanding customer experience. If you're energized by developing people, solving challenges, and leading from the front, we'd love to meet you. # **What's In It For You?** ### **Benefits** - Generous Compensation **$55,000–$70,000 annually** (based on experience) plus bonus - Company vehicle provided - Medical, Dental & Vision Insurance - Health Savings Account (HSA) - 401(k) with Company Match - Life Insurance - Short-Term & Long-Term Disability - Generous Paid Time Off - Ongoing leadership development and professional training - Career advancement opportunities within a growing organization ## **Why You'll Love This Role:** No two days are the same. One day you'll be coaching a top performer. The next you'll be recruiting new talent, supporting a retail event, helping a struggling location improve results, or celebrating your team's wins. If you're looking for a leadership role where you can truly make an impact while developing people and growing a business, this is it. ## Responsibilities ## **Qualifications** - 2+ years of retail leadership experience preferred - Multi-location leadership experience is a plus - Recruiting, interviewing, and coaching experience preferred - Valid driver's license with an acceptable driving record - Ability to travel daily between assigned retail locations - Flexible schedule including occasional evenings and weekends as business needs require ## **What We're Looking For:** We're looking for a leader who enjoys developing people and isn't afraid to jump in wherever needed. Ideal candidates have experience as: - Assistant Store Manager - Store Manager - District or Area Manager - Field Trainer - Retail Operations Supervisor - Sales Manager - Staffing or Recruiting Leader - Multi-Unit Retail Leader You'll be successful if you: - Naturally inspire and motivate others - Lead with accountability and integrity - Build strong relationships quickly - Stay organized while managing multiple priorities - Are comfortable working independently across multiple locations - Thrive in fast-paced, customer-facing environments - Enjoy recruiting, coaching, and developing talent - Have excellent communication and problem-solving skills - Are comfortable using technology and reporting tools ## Qualifications ## **What You'll Do:** As the Retail Program Supervisor, you'll serve as the primary leader for our retail teams across nine locations by: - Leading, coaching, and developing Retail Sales Representatives - Recruiting, interviewing, hiring, and onboarding top talent - Conducting regular visits to all assigned retail locations - Driving team performance through coaching, accountability, and recognition - Partnering with Home Depot and Costco leadership to strengthen relationships - Managing schedules, staffing levels, and event coverage - Monitoring KPIs, lead generation goals, and overall program performance - Identifying opportunities to improve customer engagement and conversion - Supporting new store launches, promotional events, and seasonal initiatives - Resolving operational challenges quickly while maintaining a positive customer experience - Creating an engaging, energeti…