RETAIL PHARMACY TECHNICIAN II

The Pharmacy Technician II provides support to pharmacists and managers in all aspects of providing pharmacy services. The Technician II has a history of qualitative consistency and productivity and works with minimal supervision and guidance. The Technician II has demonstrated a high level of initiative and motivation and adapts well to new situations. The Technician II has demonstrated above average qualitative and quantitative skills, above average knowledge of their work, and above average customer service with all patients. The Technician II helps coordinate 3rd party claims, places orders for medications and supplies, troubleshoots problems, accurately and efficiently fills prescriptions. As a representative of both The Christ Hospital Health Network and Department of Pharmacy Services, promotes a positive image in all dealings with all other hospital employees and hospital guests. The Pharmacy Technician II provides support to pharmacists and managers in all aspects of providing pharmacy services. The Technician II has a history of qualitative consistency and productivity and works with minimal supervision and guidance. The Technician II has demonstrated a high level of initiative and motivation and adapts well to new situations. The Technician II has demonstrated above average qualitative and quantitative skills, above average knowledge of their work, and above average customer service with all patients. The Technician II helps coordinate 3rd party claims, places orders for medications and supplies, troubleshoots problems, accurately and efficiently fills prescriptions. As a representative of both The Christ Hospital Health Network and Department of Pharmacy Services, promotes a positive image in all dealings with all other hospital employees and hospital guests. ### Responsibilities Under the direct supervision of a registered pharmacist, prepares medications according to prescription or physician order. Includes the following activities: 1. Customer Service: Provide excellent customer service using SMILES wherever the patient encounter takes place (ie. In the patient’s room, over the phone, at the counter, in the halls, etc.) 2. Fill prescriptions that are ready to fill. Included with this is accurately inventory C-2 medications, accurately and efficiently fill and label prescription bottles, restock supplies and product to the shelf. Repair/Replace/Restock the Scriptpro robot to ensure the machine works to its fullest potential. 3. Rings the register and completes the Ohio State Board requirements with each sale. Trouble shoot the register for any discrepancies and at the end of each business day as well as taking the previous day’s receipts to the accounting office. File the waiting prescriptions in the will call section so they are readily retrievable for patients when they come to pick up the prescriptions. Perform returns on the will call section so that no prescription is there for over 2 weeks. 4. Accurately and efficiently run new and refill prescriptions through the computer. Included with this is finding, entering, and billing the correct insurance for the patient. While billing for make sure the claim adjudicates to ensure maximum profitability for the department on every claim. 5. File prescriptions and other pharmacy paperwork in an organized manner so they can be retrieved for audits. Uses technology in the department. A. This includes the following: 1. Use Epic Willow Ambulatory to enter and fill prescriptions and bill the patient’s insurance. 2. Use Epic Hyperspace to see demographics about patients as well as patients ready for discharge. 3. Use Emporos (register system) to correctly ring people out at the front counter as well as at the patient’s room. Meds to Beds: Be able to run and bring prescriptions back to the department, find and bill insurances, ensure the prescriptions are filled in a timely manner. Return the medications to the patient prior to discharge utilizing our mobile payment optio…