Retail Associate Account Manager

Essor, where brands take flight. We find digital challenger brands and supercharge them into iconic global legends that consumers love. As a next-generation consumer products platform, we leverage technology, industry expertise, and strategic collaborations to ignite growth and launch brands beyond expectations. Essor’s brand portfolio today includes a broad range of rapidly growing health & wellness and lifestyle brands like Boka, ZitSticka, Puracy, OTOTO Design, FreshCap, Iron Flask, Fullstar, NumNum, Key Nutrients, and Viking Revolution that are sold on Amazon, Direct to Consumer channels, and through national retailers like Target, CVS, and Walmart. At Essor, we are at the forefront of leveraging AI, automation, and emerging technologies to challenge traditional ways of working. We are empowered to engage technology-driven initiatives. We want individuals who are hands-on, curious, and excited to be part of this journey. We expect Essorians to actively leverage AI, data, and automation to drive impact in their daily work. This includes, but is not limited to, the use of AI coding agents to automate tasks (e.g., Copilot, Antigravity), development of automated or agentic workflows (e.g., N8N, Dify), and engagement with data analysis tools (including SQL where relevant). While mastery is not required at the outset, rapid learning, technical fluency, and continuous upskilling are core expectations. The company will support your growth through guidance and coaching, and you are expected to actively develop and apply your skills as part of your role. ## **About the Role:** We are seeking a Retail Associate Account Manager to support our retail growth engine through exceptional demand planning, sales operations, data analysis, and cross-functional collaboration. This role is central to ensuring sales orders, forecasts, and retail execution run smoothly across our retail partners. The ideal candidate is analytically strong, detail-oriented, proactive, and comfortable working closely with vendors, retailers, supply chain partners, and internal teams to drive operational excellence. ## **What You Will Do:** - **Demand Planning & Forecasting** - - Manage and analyze demand forecasts to support order accuracy, replenishment, and inventory health. - Collaborate with supply chain, sales, and vendor partners to adjust demand plans based on trends, promotions, and sales performance. - Provide key forecasting inputs for account-specific planning and ensure timely product availability. - **Sales Order Management** - - Review and approve sales orders to ensure alignment with forecast expectations, stock levels, and retailer requirements. - Monitor open orders, shipment schedules, and delivery timelines, resolving discrepancies proactively. - Serve as a liaison across customers, vendors, and internal teams to improve fulfillment rates and solve operational issues. - **Sales Analysis & Reporting** - - Conduct regular sales performance analysis by account and product category to identify trends and opportunities. - Build and maintain weekly and monthly performance reports and scorecards tracking sell-through, inventory turns, promotions, and other key metrics. - Prepare presentations and insights for internal stakeholders and retail partners to support business decisions. - **Vendor & Customer Collaboration** - - Build strong relationships with vendor and retail partners to align on promotions, launches, and key supply chain initiatives. - Provide analytical insights to vendors to support in-stock optimization and mutual business growth. - Educate partners on Essor’s processes, order requirements, and operational standards. - **Promotional & Retail Execution Support** - - Support trade promotions by ensuring accurate demand planning, stock availability, and forecasting alignment. - Partner with marketing and merchandising teams to optimize product placement and visibility at retail locations. - Manage internal item data catalogue and gain prof…