Restoration Service Technician

Established in 1981, Rainbow Restoration® offers home and commercial restoration emergency services. We also provide carpet cleaning and construction services with over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow Restoration hires people who set high standards for themselves and want to "Live **RICH**" with a team that values **R**espect, **I**ntegrity, with **C**ustomer focus, while **H**aving fun in the process. We want you on our team! As a Service Technician, you are a key team member supporting the work of field operations. Your efforts contribute to the day-to-day contract operations of Rainbow Restoration. Exemplifying our code of values, you show respect and courtesy to all customers and fellow team members. If you are self-motivated, self-directed, and enthusiastic. Are you driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis? Then this career opportunity may be for you! **Specific Responsibilities:** - Driving company vehicles with trailers - Ability to read and understand maps & directions - Work with a team - Communicate with customers about scope of work and review necessary paperwork - Establish and maintain a schedule to ensure all services are delivered in a timely manner - Meet deadlines - Possess or have the ability and willingness to learn and participate in performing: - Water restoration - Mold remediation - Trauma scene cleaning - Smoke & fire damage restoration - Carpet & upholstery cleaning - Content cleaning - Lead remediation - Boardup & tarp over services - Commercial grass cutting & snow removal - Property maintenance - Construction projects - Respond to jobs and initiate work in accordance with IICRC standards and Rainbow Restoration's internal processes - Maintain company assets (equipment, vehicles, etc.) keeping them clean, properly maintained and fully stocked to be available at all times - Perform marketing tasks to sell additional services or develop additional business as required - Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties **Job Requirements:** - We are a 24-hour emergency service company, and all team members are required to be on-call and respond when needed - Valid Driver's License - Excellent communication skills - Strong written and verbal communication skills - Professional appearance and personality - Team player who can work independently - Smart phone and tablet computer literate, with working knowledge of work processing, business software applications - Computer literate with proficiency in the use of Microsoft Office (Outlook) and other computer software - Ability to learn new computer software - Experience in Xactware software would be helpful, but not mandatory - Restoration and construction experience helpful, but not required - Able to occasionally lift and/or move up to 100 pounds - Willing to train supporting team members (stewardship) - Career minded mentality planning for future positions/ownership, not just looking for a job for today **Multiple Positions Available** **Starting Compensation (based on number of certifications & experience):** - Service Technician (entry level/minimal experience): $14-$15 Hr. - Service Technician 1: $14-$16 Hr. - Service Technician 2: $16-$18 Hr. - Service Technician 3: $18-$20 Hr. - Lead Service Technician: $20-$22 Hr. - Field Operations Manager: $22+ Hr. - Project Manager: $22+ Hr. **Company Benefit Packages Include:** - Health Insurance - Vision Insurance - Dental Insurance - PTO (Paid Time Off) - Tuition Reimbursement - Business Development Bonuses - Performance Bonuses - And more….. **We are actively interviewing for this position - Apply today and our hiring manager will follow up!** Thanks for considering a career with Rainbow Resto…